Support #10709

[SCP ID :##5289##] : IBG OFI w1 - 20/03/2020

Added by Zahir Abd Latif over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:March 20, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

IBG OFI W1 today not processed.
Kindly assist to check

History

#1 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Mar 20, 2020 09:25 AM:-

Root cause: out of memory since 12 am today
Kindly check if there is any spike of memory usage at IBG server this morning (12AM to 6AM) 

Logs snippet:
00:48:06,507 WARN  [ClassLoaderManager] Unexpected error during load of:oracle.jdbc.driver.T4CCallableStatement
java.lang.OutOfMemoryError: PermGen space

#2 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

Also available in: Atom PDF