Support #11080

[SCP ID :##5450##] : Bulk Payment - Missing transactions in Corus report & transaction unsuccessful but account debited

Added by Zahir Abd Latif about 4 years ago. Updated about 4 years ago.

Status:Closed - End of life cycleStart date:August 05, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Details as attached

1- Corus report - highlighted with yellow color = unsuccessful transaction (account debited)
2- total bulk payment

BulkPaymentReport_20200804.xlsx (2.01 MB) Zahir Abd Latif, August 05, 2020 11:22

bib_bulk_payment04082020.xlsx (4.66 KB) Zahir Abd Latif, August 05, 2020 11:22

History

#1 Updated by Zahir Abd Latif about 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Aug 10, 2020 09:29 AM:-

Salam Shahrul/sufian

1)  Corus report - highlighted with yellow color = unsuccessful transaction (account debited)

finding

- IBG bulk transaction has process by bulk payment engine because status is new at table ibg_bulk

solution

- We provide patches to prevent bulk payment engine to pick up transactions with status unsuccessful at table bib_bulk_payment_detail.

2)   total bulk payment 

finding

- 130 missing record not inserted to table bib_bulk_payment_detail and ibg_bulk.

- We we suspect heavy connection to database due several database error at time of initiate transaction

solution

-We provide patches that use different methods to connect to the database. Currently the kfh bib used a static method.

#2 Updated by Zahir Abd Latif about 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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