Support #11348

[SCP ID :##5625##] : Error 'Service Currently Unavailable' when disable Pay Later Mode

Added by Zahir Abd Latif almost 4 years ago. Updated over 3 years ago.

Status:Work Completed-End life cycleStart date:November 09, 2020
Priority:NormalDue date:November 12, 2020
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Error 'Service Currently Unavailable' when SI is disable in IBAM.

Support 11348 SCPID 5625.docx (449 KB) Erni Suhaireen Zulkifli, November 17, 2020 13:06

Support 11348 SCPID 5625_PREPROD.docx (607 KB) Erni Suhaireen Zulkifli, December 01, 2020 12:23

History

#1 Updated by Nurul Athira Abdul Rahim almost 4 years ago

  • Due date set to November 12, 2020
  • Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri

#2 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Development / Work In Progress to Finished Development
  • % Done changed from 0 to 70

#4 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Finished Development to Internal Testing
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Erni Suhaireen Zulkifli

Hi Erni,
the error has been fixed. Kindly retest.

Finding: System not handle null pay mode value.
Solution: Handle the null value.

#5 Updated by Erni Suhaireen Zulkifli almost 4 years ago

  • File Support 11348 SCPID 5625.docx added
  • Status changed from Internal Testing to System Integration Test
  • Assignee changed from Erni Suhaireen Zulkifli to Nurul Athira Abdul Rahim
  • % Done changed from 70 to 100

Tested and passed.
Refer attached test result for details

Test Step:
1. Access to IBAM > BBE > Content > Service Info
2. Select any service and disable Future Transaction Flag
3. Access to CDB > Perform the required transaction
4. Expected result: Should not display the Payment Mode pay later/recurring and able to proceed till Result Page without any error.

Hi Athira,
Please assist to change status for this issue to "SIT" at log.
TQ

#6 Updated by Najmi Pasarudin almost 4 years ago

  • Status changed from System Integration Test to Pending Prod Deployment
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#7 Updated by Erni Suhaireen Zulkifli almost 4 years ago

Tested and passed at PREPROD
refer attachment for result

#8 Updated by Najmi Pasarudin almost 4 years ago

  • Status changed from Pending Prod Deployment to Pending Review
  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

Production deployed on 02/12/2020

#9 Updated by Nurul Athira Abdul Rahim over 3 years ago

  • Status changed from Pending Review to Work Completed-End life cycle
  • Assignee changed from Nurul Athira Abdul Rahim to Zahir Abd Latif

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