Support #11439

[SCP ID :##5681##] : Unable to view Gold Report

Added by Zahir Abd Latif almost 4 years ago. Updated over 3 years ago.

Status:Closed - End of life cycleStart date:December 15, 2020
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

This is to formalized the issue that has been reported by En Roslan to Penril team regarding Gold report.
User is not able to view the report via Corus due to "Service Currently Unavailable"

Detail as per attached.

Please assist urgently

gold_report_issue.png (186 KB) Zahir Abd Latif, December 15, 2020 17:21

History

#1 Updated by Zahir Abd Latif almost 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Dec 16, 2020 10:00 AM:-

Root Cause:
unable to view gold report due invalid code logic, there was a missing space in the SQL query

Solution:
Add space in the SQL query

Please get the patches at below path
//10.20.8.35/internet banking/20201215_SMS_OTP_PROD_Issue

Please deploy for kfh_corus only for this issue

#2 Updated by Zahir Abd Latif over 3 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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