Support #11442
[SCP ID :##5682##] : Corus User unable to Unlock CMS Customer for Secure Pass Mgt
Status: | Closed - End of life cycle | Start date: | December 16, 2020 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY CORUS | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Kindly investigate on the issue whereby one of Corus user is unable to unlock CMS customer under Secure Pass Mgt module.
Detail as per attached. You may refer production logs at below path:
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\16122020_ib_logs
History
#1 Updated by Zahir Abd Latif almost 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Dec 16, 2020 05:18 PM:-
Root Cause: upass webservice did not return user bean object Solution: add new upass server config Please get the patches at below path //10.20.8.35/internet banking/20201215_SMS_OTP_PROD_Issue
#2 Updated by Zahir Abd Latif over 3 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.