Support #11448
[SCP ID :##5688##] : SMS OTP Issue : Unable to register IB Account
Status: | Closed - End of life cycle | Start date: | December 18, 2020 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
This is to formalized the issue reported via our whatsaap communication on 17/12/2020. Customer unable to proceed with the IB registration due to following errors :
- “Mobile Phone Number is required”
- “Confirm Mobile Phone Number” is required
Please investigate and simulate the issue in UAT and revert the status. IB instance has been provided previously.
History
#1 Updated by Zahir Abd Latif over 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Dec 22, 2020 04:34 PM:-
Root Cause:- Class file corrupted Solution:- Replace corrupted class Please get the patches at below path:- //10.20.8.35/internet banking/20201215_SMS_OTP_combine
#2 Updated by Zahir Abd Latif over 3 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.