Support #11509

[SCP ID :##5733##] : Unlocked existing user status changed to NEW

Added by Zahir Abd Latif over 3 years ago. Updated over 3 years ago.

Status:Work Completed-End life cycleStart date:January 27, 2021
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

90%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

User status change to NEW instead of unlocked when unlock the user.(Customer Administrator)

double ftl.jpeg (83 KB) Nurul Athira Abdul Rahim, January 27, 2021 18:24

11509 - Active user status change to NEW.pdf (1.25 MB) Nurul Athira Abdul Rahim, February 18, 2021 20:38

History

#1 Updated by Nurul Athira Abdul Rahim over 3 years ago

  • File double ftl.jpeg added
  • Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri

issue chronology from Rahmat Bohari:

1. CA (ADMF05070) success FTL on 18/1/21 (after 18, CA takde perform any activity)
2. CA failed to login on 27/1/21 (Locked)
3. UKB unlocked CA
4. CA did not receive any temp password
5. UKB blocked and unblock CA
6. CA access FTL screen and perform FTL
7. Successfuly FTL process
8. User status change from unlock to NEW

Failed to replicate given chronology.

1. System will not display the block button on users with unlocked and locked status.
2. I tried perform FTL process on user yang dah successfuly FTL, system show "Invalid username and password"

Pending Audit Trail log from JTM

#2 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from New - Begin Life Cycle to Investigation

#3 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

Issue occur because of block user based on transaction log history.
Need to find the possible cases that triggered the issue. Pending testing using problem war file

#4 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from Investigation to Development / Work In Progress

#5 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from Development / Work In Progress to Code Review
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Najmi Pasarudin

Currently cannot replicate the issue maybe because of the corrupted data.
Solution: Add double checking for the activate user and first time login access.

Hi Najmi,
please review the code.

#6 Updated by Najmi Pasarudin over 3 years ago

  • Assignee changed from Najmi Pasarudin to Nurul Hasnieza Bt Mohd Zamri

Salam Hasnieza,

Please make the following updates:

  1. Update String.equals("0") to "0".equals(String) to handle null exception
  2. In class IBSSComUserActivateServices, update the OR to AND at line
    bibUser.getActiveStatus().equals("1") || bibUser.getLastLoginDate() == null

#7 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from Code Review to Finished Development

#8 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from Finished Development to Internal Testing
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Nurul Athira Abdul Rahim
  • % Done changed from 0 to 80

Athira,
done deployment at SIT environment. Kindly retest the scenario:
-Block user with NEW and ACTIVE status.
-Activate user with NEW and ACTIVE status.
-Perform FTL access.

#9 Updated by Nurul Athira Abdul Rahim over 3 years ago

Tested and passed

#10 Updated by Nurul Athira Abdul Rahim over 3 years ago

  • Status changed from System Integration Test to Pending UAT Deployment
  • Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri

Tested and passed on SIT env.

Kindly confirm if this update ready to test on UAT environment?

#11 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from Pending UAT Deployment to Code Review

#12 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from Code Review to System Integration Test

#13 Updated by Nurul Hasnieza Bt Mohd Zamri over 3 years ago

  • Status changed from System Integration Test to User Acceptance Test
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Nurul Athira Abdul Rahim

Athira,
done UAT deployment at 24/02/2021.

#14 Updated by Nurul Athira Abdul Rahim over 3 years ago

  • Status changed from User Acceptance Test to Pending Prod Deployment
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

Tested and passed by Mazni on 25/2/21

Please prepare for pre prod deployment.

Thanks

#15 Updated by Najmi Pasarudin over 3 years ago

  • Status changed from Pending Prod Deployment to Pending Review
  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

Production deployed on 05/03/2021

#16 Updated by Nurul Athira Abdul Rahim over 3 years ago

  • Status changed from Pending Review to Work Completed-End life cycle
  • Assignee changed from Nurul Athira Abdul Rahim to Zahir Abd Latif

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