Support #11559
[SCP ID :##5769##] : Reset password/forgot password using ATM details hit error
| Status: | Work Completed-End life cycle | Start date: | March 01, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Stephanie Sufrapto | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi Stepahanie,
Kindly assist below request.
Please help to check and fix this issue urgently. All ib customer facing issue while performed reset password/forgot password using ATM details.
here is the snippet log.
[3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - PRIMARY_ACCOUNT_NUMBER:4199270010360107 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - PRIMARY_ACCOUNT_NUMBER2:1 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - PROCESSING_CODE:600103 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - TRANSACTION_AMOUNT:0 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - SETTLEMENT_AMOUNT:0 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - BILLING_AMOUNT:0 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - TRANSACTION_DATE_TIME:0 [3/1/21 11:44:10:285 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - CONV_RATESETTLEMENT:0 [3/1/21 11:44:10:289 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:285] [DEBUG] [MsgUtils]:450 - CONV_RATECARDHOLDER_BILLG:0 [3/1/21 11:44:10:289 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:289] [DEBUG] [MsgUtils]:450 - SYSTEM_AUDIT_TRACE_NUMBER:1000281 [3/1/21 11:44:10:289 SGT] 00000186 SystemOut O [01/03/2021] [11:44:10:289] [ERROR] [IntegrationProcessService]:375 - IOException com.ibm.as400.access.ExtendedIllegalArgumentException: javaValue (1000281): Length is not valid. at com.ibm.as400.access.AS400ZonedDecimal.toBytes(AS400ZonedDecimal.java:202) at com.ibm.as400.access.AS400ZonedDecimal.toBytes(AS400ZonedDecimal.java:158)
Thank you.
History
#1
Updated by Stephanie Sufrapto over 3 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- % Done changed from 0 to 100
Issue is caused by field SYSTEM_AUDIT_TRACE_NUMBER from Host MBASE 0200 only accepted with length 6 digits.
and current running sequence number for IB, is 1000281 (7 digits)
the solution for this issue
- IB will create new sequence table for SYSTEM_AUDIT_TRACE_NUMBER
- If the future number has grown to 7 digits, IB will substring the last 6 digits to send to HOST. Additionally checking if the next number after substring is 000000, it will grab next number which is 0000001
Successfully deployed at 02/03/2021