Support #12596

[SCP ID :##6027##] : RCMS Tech Upgrade - Verify token OTP error in RCAS

Added by Nurul Akmal almost 3 years ago. Updated almost 3 years ago.

Status:Work Completed-End life cycleStart date:November 11, 2021
Priority:NormalDue date:
Assignee:Nurul Akmal% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Chee Onn,
Kindly attend below request.

I’m hitting this error when RCMS passing token OTP in SIT. Please advice.
(screenshot attached)

Thank you.

SystemOut (1).log (846 KB) Nurul Akmal, November 11, 2021 09:48

SCP ID 6027.png (1.46 MB) Nurul Akmal, November 11, 2021 09:48

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn almost 3 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Ngoh Chee Onn to Nurul Akmal
  • % Done changed from 0 to 90

Hi Akmal,

Issue resolved once customer updated the Vasco library into Websphere java folder. Pending customer to test and verify.

Thank you

#2 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn almost 3 years ago

  • Status changed from Pending Customer Feedback to Work Completed-End life cycle
  • % Done changed from 90 to 100

Test and verified by Customer, issues resolved.

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