B - Production Support » Maybank Support » Maybank RCAS Support

November 11, 2021

13:46 Support #12595 (Work Completed-End life cycle): [SCP ID :##6026##] : RCMS Tech Upgrade - Unable t...

Test and verified by Customer, issues resolved. Ngoh Chee Onn

13:46 Support #12596 (Work Completed-End life cycle): [SCP ID :##6027##] : RCMS Tech Upgrade - Verify t...

Test and verified by Customer, issues resolved. Ngoh Chee Onn

12:48 Support #12595 (Pending Customer Feedback): [SCP ID :##6026##] : RCMS Tech Upgrade - Unable to sy...

Hi Akmal,
Issue resolved once customer updated the Vasco library into Websphere java folder. Pending customer to t... Ngoh Chee Onn

12:47 Support #12596 (Pending Customer Feedback): [SCP ID :##6027##] : RCMS Tech Upgrade - Verify token...

Hi Akmal,
Issue resolved once customer updated the Vasco library into Websphere java folder. Pending customer to t... Ngoh Chee Onn

09:48 Support #12596 (Work Completed-End life cycle): [SCP ID :##6027##] : RCMS Tech Upgrade - Verify t...

Hi Chee Onn,
Kindly attend below request.... Nurul Akmal

09:41 Support #12595 (Work Completed-End life cycle): [SCP ID :##6026##] : RCMS Tech Upgrade - Unable t...

Hi Chee Onn,
Kindly assist below request.... Nurul Akmal

November 10, 2021

11:02 Support #12554 (Pending Customer Feedback): [SCP ID :##6022##] : Password expiry changes - 60 to...

There are 2 alternative solutions to resolve this issue as below, pending customer feedback on the suggestion solutio... Ngoh Chee Onn

November 05, 2021

19:40 Support #12554 (Closed - End of life cycle): [SCP ID :##6022##] : Password expiry changes - 60 t...

Hi,
Kindly attend below request:-
Our Bank admin had updated password and userid expiry from 60 to 90 days on 13/... Zahir Abd Latif