Support #12608
SCP ID :##6030##] : FPX Session Time Out (Intermittent)
| Status: | Work Completed-End life cycle | Start date: | November 16, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
HOD DBD, EN Khairul Azman hit issue when pay using FPX
Website: Etiqa Website
Issue: TAC Button Hang. Then, session Time Out
Username: azmank69
Timestamp: 9.15am to 9.45am
His transaction success only after third time tried.
History
#1
Updated by Stephanie Sufrapto over 2 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
17/11/2021
Gabby provide thee chronology and investigation result in the attached Excel document.