Support #12810
[SCP ID :##6148##] : approve ibam disable admin - system not ready
Status: | Work Completed-End life cycle | Start date: | February 17, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | IBAM | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
please help to check, error system not ready when approver approve IBAM id maintenance.
log file: \\172.16.49.2\prod_logs\VPIBKA01\IBAM - VPIBKA01
History
#1 Updated by Siti Balqis Othman over 2 years ago
- Status changed from New - Begin Life Cycle to Pending SIT Deployment
- % Done changed from 0 to 100
Hi team,
Root cause:
Issue because IB passes display name "Rosli Bin Saidin" instead of user alias to method parameter. Thus, it causes upass to return error code "6" due to the user not found.
Expected:
IB passing user alias to method parameter.
Solution:
Passing user alias instead of display name to parameter method to retrieve user from TB_AM_USER.
The patch already tested internally.
#2 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Pending SIT Deployment to Finished Development
#3 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Finished Development to Development / Work In Progress
#4 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Migrated to production on 16/03/2022