Support #12906
[SCP ID :##6235##] : Issue with Pinmailer Application
| Status: | Closed - End of life cycle | Start date: | April 07, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Hi Chee Onn,
I cannot logon to SIT and UAT pinmailer application , getting below screen.
Attached logs for your reference.
History
#1
Updated by Ngoh Chee Onn over 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
- % Done changed from 0 to 90
Hi all,
Please refer below for the root cause and resolution.
Root Cause:
Found the connection to the database failed in the log file
Resolution:
Maybank team to check whether this database URL 'jdbc:oracle:thin:@10.170.119.109:1521/RCASSIT' is correct
Thank you
#2
Updated by Zahir Abd Latif over 2 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.