B - Production Support » Maybank Support » Maybank RCAS Support

April 08, 2022

10:02 Support #12906 (Pending Customer Feedback): [SCP ID :##6235##] : Issue with Pinmailer Application

Hi all,
Please refer below for the root cause and resolution.
*Root Cause:*
Found the connection to the databa... Ngoh Chee Onn

April 07, 2022

12:18 Support #12906 (Closed - End of life cycle): [SCP ID :##6235##] : Issue with Pinmailer Application

Hi,
Kindly attend below request:-
Hi Chee Onn,
I cannot logon to SIT and UAT pinmailer application , getting b... Zahir Abd Latif

April 06, 2022

14:27 Support #12863 (Closed - End of life cycle): [SCP ID :##6198##] : Unable to load DPX file

Issue closed in SCP. Zahir Abd Latif

March 15, 2022

14:00 Support #12863 (Pending Customer Feedback): [SCP ID :##6198##] : Unable to load DPX file

Hi All,
Based on the finding, the token serial number 1501979943 already existed in the TB_AM_VASCO_GLOBAL. Upload... Ngoh Chee Onn

13:24 Support #12863 (Closed - End of life cycle): [SCP ID :##6198##] : Unable to load DPX file

Hi,
Kindly attend below request:-
Hi Chee Onn.
As spoken, i unable to load DPX file in SIT. Session will becom... Zahir Abd Latif

March 10, 2022

17:58 Support #12849 (Closed - End of life cycle): [SCP ID :##6185##] : Unable to approve token synch f...

Issue closed in SCP. Zahir Abd Latif

17:56 Support #12814 (Closed - End of life cycle): [SCP ID :##6151##] : Unable to assign token from PH ...

Mohd Keri, Mar 9, 2022:-... Zahir Abd Latif