Support #12907

[SCP ID :##6236##] : DB CPU High

Added by Zahir Abd Latif over 2 years ago. Updated about 2 years ago.

Status:Work Completed-End life cycleStart date:April 07, 2022
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:TechnicalSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

DB (SACDA935) CPU high due to select statement for Auto Credit. Request to add index in db table

12907 - SCP ID - 623 - DB CPU High.docx (415 KB) Nurul Athira Abdul Rahim, April 12, 2022 17:27


Related issues

Related to BSN CDB Support - Support #12828: [SCP ID :##6164##] : IBM DB2 Backup Taking longer than usual Work Completed-End life cycle February 28, 2022

History

#1 Updated by Nurul Athira Abdul Rahim over 2 years ago

  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#2 Updated by Najmi Pasarudin over 2 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Najmi Pasarudin over 2 years ago

  • % Done changed from 0 to 90

#4 Updated by Najmi Pasarudin over 2 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Najmi Pasarudin to Nurul Athira Abdul Rahim

Issue:
Database CPU usage is 100% for a long time. Can reach an hour causing BSNeBiz failed to load login page.

Finding:
File processing table, column Batch ID is not indexed.

Solution:
Add index to File processing table, column Batch ID. This will improve search/enquiry speed.

Test steps:
  1. Comfort test Bulk Payment, Auto Debit and Statutory modules
  2. Run EOD.
  3. Expected result, file processing work as usual

#5 Updated by Nurul Athira Abdul Rahim over 2 years ago

#6 Updated by Nurul Athira Abdul Rahim over 2 years ago

  • Status changed from System Integration Test to Pending Prod Deployment
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

Tested and passed by Asrul on 250422

#7 Updated by Nurul Syahirah Md Nawi over 2 years ago

  • Status changed from Pending Prod Deployment to Pending Review
  • Assignee changed from Najmi Pasarudin to Nurul Syahirah Md Nawi

Production deployed on 19/5/22

#8 Updated by Binti Marobi Athirah Umairah about 2 years ago

  • Status changed from Pending Review to Work Completed-End life cycle
  • Assignee changed from Nurul Syahirah Md Nawi to Zahir Abd Latif
  • % Done changed from 90 to 100

Also available in: Atom PDF