Support #12998
[SCP ID :##6278##] : EPF status not updated
| Status: | Work Completed-End life cycle | Start date: | May 12, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
1. Customer 1: performed EPF transaction on 12/4/2022. return file date 14/04/2022 but EPF test status = SEND
Company Id 10284
Company Name SYARIKAT MARMAR
2. Customer 2: performed EPF transaction on 27/4/2022. return file date 29/04/2022 but EPF test status = SEND
Company Id
15517
Company Name
PUNGGUH AQUACULTURE SDN BHD
kindly assist how to reprocess the return file to allow customer proceed with EPF payment file.
History
#1
Updated by Siti Balqis Othman almost 2 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Siti Balqis Othman over 1 year ago
- Status changed from Development / Work In Progress to Pending SIT Deployment
- % Done changed from 0 to 100
The solution given was:
Change the way to grab the EPF employer number by grabbing 9 digits of the EPF employer number as per EPF requirement.
Already been tested internally.
#3
Updated by Siti Balqis Othman about 1 year ago
- Status changed from Pending SIT Deployment to Finished Development
#4
Updated by Siti Balqis Othman about 1 year ago
- Status changed from Finished Development to Development / Work In Progress
#5
Updated by Siti Balqis Othman about 1 year ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Hi zahir,
You may close this ticket. As per inform by Bank staff, they already deploy and tested at production environment on 10/08/2023.