Support #13041
[SCP ID :##6296##] : FPX SLOWNESS DURING DR - error 1A & 1G.
| Status: | Work Completed-End life cycle | Start date: | June 02, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Need your help to check issue on FPX slowness reported during DR drill activity 29/05/2022 - 30/05/2022.
attached herewith fpx transaction for reference.
History
#1
Updated by Siti Balqis Othman over 1 year ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
- % Done changed from 0 to 100
Action has done as below
[10/6/22] Found a lot session null exception, checked DR WAS session management settings is correct. Checking DR WAS others settings with CF and Ilah.
[16/6/22] The session name in DR is difference with the one in DC and suspect the browser cache in the session and required to clear cache in user browser.
[23/6/22] Plan to sync the cookie name in DR server with DC during the DR activity.
[2/7/22] Done sync the cookie name in DC and DR server.
Bank agree to close the ticket