Support #13234

[SCP ID :##6438##] : Unsuccesful EPAY FTP File

Added by Zahir Abd Latif almost 2 years ago. Updated almost 2 years ago.

Status:Closed - End of life cycleStart date:September 23, 2022
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please help to check why we failed to FTP the Recon Epay file dated 16,17,20,21,22 September. However, files are available when we check.

History

#1 Updated by Zahir Abd Latif almost 2 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Oct 6, 2022:-

We are unable to continue investigation  due to the daily report log being replaced once per week.
The bank can help by monitoring ePay FTP and inform us if the same issue happened before the 1 week period of log retention.
If you have any enquiries, please do not hesitate to contact us by replying to this email.

#2 Updated by Zahir Abd Latif almost 2 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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