Support #13254
[SCP ID :##6458##] : PENGAKTIFAN INTERNET BANKING TIDAK DAPAT DILAKSANAKAN
| Status: | Work Completed-End life cycle | Start date: | October 12, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Unable to complete answer security question during Agronet registration.
Error session expired
log file:
\\172.16.49.7\prod logs\23\12102022
History
#1
Updated by Siti Balqis Othman over 1 year ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
- % Done changed from 0 to 100
Feedback to Bank
One of the customer accounts is returned with 0 value.
This has caused IB unable to detect what account type of the returned account number.
Host team requires to check on the issue.
Bank Response
Not IB issue, agree to close this ticket.