Support #13432

[SCP ID :##6603##] : Transaction Data Constraints that cannot entered in the DB Portal

Added by Zahir Abd Latif over 1 year ago. Updated about 1 year ago.

Status:Pending Customer FeedbackStart date:March 03, 2023
Priority:HighDue date:
Assignee:Bramantyo Pujo Wiyono% Done:

90%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

As request by BI to create ticket for this issue below.

Please help to analyze the anomaly of some transactions on March 2, 2023. We have tried to re-offload, but the transaction data cannot enter the DB Portal. As additional information, these problem transactions are captured in the file in error_trnx, both during normal transaction processing and when the process is offloaded again.

note : please provide a query for insert data so that it can be re-calculated

20230302002.txt Magnifier (240 Bytes) Zahir Abd Latif, March 03, 2023 06:37

20230302003.txt Magnifier (48 Bytes) Zahir Abd Latif, March 03, 2023 06:37

error_trnx_20230302_.csv Magnifier (23.6 KB) Zahir Abd Latif, March 03, 2023 06:37

History

#1 Updated by Bramantyo Pujo Wiyono over 1 year ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 90

The RPP_TRNX_LOG_DATA that failed offload the data from IPF_TRAN_LOG is because the mapping for this mapping max length are 35:

RPP_TRNX_LOG_DATA.RFI_CODE
Source: IPF_TRANS_LOG.PAYMENT_DATA >> $.payment.Dbtr.Nm

I already give them manual insert query for the failed transaction data that failed to offload to portal.

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian about 1 year ago

13/09/2023: As per today's meeting with PTAP. They will only look into items that is Pending for PROD deployment. We have informed rest of issues to PTAP via this spreadsheet: https://docs.google.com/spreadsheets/d/1JnU6U0qy8CZ_rkydCq_2xdGOJ9ctc8da2vI47pNv5gI/edit#gid=0

Awaiting for PTAP's decision:

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