B - Production Support » BI FAST Support

March 01, 2023

12:12 Bug #13409: BankBalanceBatchMain batch job failed for new participant

The case already closed and patch already deployed on prod Nov 10, 2022
https://drive.google.com/drive/folders/1eQDc... Bramantyo Pujo Wiyono

12:11 Support #13318 (Work Completed-End life cycle): [SCP ID :##6513##] : Bank Balance Case

The case already closed and patch already deployed on prod Nov 10, 2022
https://drive.google.com/drive/folders/1eQDc... Bramantyo Pujo Wiyono

12:07 Support #13375 (Work Completed-End life cycle): [SCP ID :##6561##] : IPF Translog cannot offload ...

This case already closed, PTAP and BI do manual insert on corrupted transaction and recalculate the balance Bramantyo Pujo Wiyono

12:02 Support #13055 (Work Completed-End life cycle): [SCP ID :##6310##] : INC000000468869 Cannot query...

This case already closed Bramantyo Pujo Wiyono

12:01 Support #12963 (Work Completed-End life cycle): [SCP ID :##6269##] : Mismatch of trx amount betwe...

This case already closed Bramantyo Pujo Wiyono

12:00 Support #12842 (Work Completed-End life cycle): [SCP ID :##6178##] : Participant user bank mega l...

This case already closed Bramantyo Pujo Wiyono

11:47 Support #12822 (Work Completed-End life cycle): [SCP ID :##6158##] : Difference between CT succes...

This case already closed Bramantyo Pujo Wiyono

11:46 Support #12823 (Work Completed-End life cycle): SCP ID :##6159##] : incoming data failed by Rp.20...

This case already closed Bramantyo Pujo Wiyono

11:45 Support #12821 (Work Completed-End life cycle): [SCP ID :##6157##] : Confirmation Giro BI-Fast PT...

This case already closed Bramantyo Pujo Wiyono

11:44 Change #12816 (Closed - End of life cycle): [SCP ID :##6152##] : CSV Format Report in CI Portal ...

This case already closed and the patch already deployed on prod June 22, 2022
https://drive.google.com/drive/folders... Bramantyo Pujo Wiyono

11:39 Support #12803 (Work Completed-End life cycle): [SCP ID :##6146##] : Differences in the recordin...

Thois case already closed and the patch already deployed on prod Apr 27, 2022
https://drive.google.com/drive/folders... Bramantyo Pujo Wiyono

11:30 Change #12750 (Closed - End of life cycle): [SCP ID :##6105##] : BIFAST Portal CBS Balance Sync A...

This case already closed and the patch already deployed on prod on Aug 05 ,2022
https://drive.google.com/drive/folde... Bramantyo Pujo Wiyono

11:26 Support #12780 (Work Completed-End life cycle): [SCP ID :##6131##] : Different Account Report Win...

Already deployed on prod on Apr 27, 2022 Bramantyo Pujo Wiyono

11:02 Support #12710 (Work Completed-End life cycle): [SCP ID :##6081##] : The liquidity level in the a...

This case can close already, the Liquidity Indicator column on the report on prod is already remove (not used anymore) Bramantyo Pujo Wiyono

February 22, 2023

13:56 Support #13423 (Investigation): [SCP ID :##6596##] : Portal Performance Issue Related on API Inf...

Requesting PTAP to get the log file for investigation, waiting for their feedback.
and currently we cannot access th... Bramantyo Pujo Wiyono

February 20, 2023

23:38 Support #13423 (Closed - End of life cycle): [SCP ID :##6596##] : Portal Performance Issue Relat...

Hi,
Kindly attend below request:-
As per request by BI to create ticket for this issue below.
Issue: A respo... Zahir Abd Latif

11:09 Enhancement #13381: Data Offload huge log file causing CPU high

After several testing, the rolling file for the new setting is still not work as we expected. so will hold the Releas... Bramantyo Pujo Wiyono

February 12, 2023

11:16 Support #13415 (Work Completed-End life cycle): [SCP ID :##6590##] : Deferent report on Fee Summa...

Hi,
Kindly attend below request:-
Kindly need your help. We have any problem on CI-Portal with detail below.
-... Zahir Abd Latif

February 09, 2023

14:57 Support #13247 (Pending SIT Deployment): [SCP ID :##6451##] : BCA and Mandiri cannot access messa...

Release file:
https://drive.google.com/drive/folders/1-82MJPeyLHzpNcPHs3alvPnxxVjL__eu?usp=share_link
release to ... Bramantyo Pujo Wiyono

14:54 Support #13247 (Development / Work In Progress): [SCP ID :##6451##] : BCA and Mandiri cannot acce...

Fix issue upon accessing module mail box user got logout, this happened because upon db query the mail box data there... Bramantyo Pujo Wiyono

February 08, 2023

15:08 Enhancement #13315: Report File Compression

release to ptap on 08 feb 2023 [BI-FAST Portal] Patch Release [20230203_01] Bramantyo Pujo Wiyono

February 03, 2023

17:00 Support #13343: [SCP ID :##6532##] : CPU Memory High Utilization

Release patch for Issue 3 Enhance Monthly Report:
Release [20230203_01] - [SCP-6532] Enhance Monthly Reports
https:... Bramantyo Pujo Wiyono

February 02, 2023

17:24 Bug #13409 (Closed - End of life cycle): BankBalanceBatchMain batch job failed for new participant

CI Portal Update BankBalance case 091122:
BankBalanceBatchMain batch job failed for new participant.
Solution:-
... Tan Lee Yong