Support #13522
[SCP D :##6686##] : Customer unable to use duitnow service to perform transaction
| Status: | Closed - End of life cycle | Start date: | June 06, 2023 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
We had checked for this particular customer, she's unable to use duitnow with error code - 11 when she tried to perform the transaction. Kindly advice on what can be done for this issue and if any log needed.
History
#1
Updated by Zahir Abd Latif about 1 year ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Jun 13, 2023:-
As per your information via whatsapp. The issue is solved after the customer changes the new card.
Issue closed in SCP.