Activity

From June 13, 2023 to July 12, 2023

July 12, 2023

16:28 Support #13571 (Closed - End of life cycle): [SCP ID :##6730##] : Unable to Register new Favorite...
Hi,
Kindly attend below request:-
Please help to check why user unable to add new favorite for Bank Muamalat cred... Zahir Abd Latif
15:31 Support #13488 (Closed - End of life cycle): [SCP ID :##6657##] : Email Triggered from DR-WM
Hafiz , May 9, 2023:-... Zahir Abd Latif
15:30 Support #13498 (Closed - End of life cycle): [SCP ID :##6666##] : RFI reconciliation process engi...
Hafiz, May 10, 2023:-... Zahir Abd Latif
15:28 Support #13505 (Closed - End of life cycle): [SCP ID :##6671##] : IBG Transaction rejected to New...
Already follow up with Shahrul.
Still no respond, proceed to close this case at the moment.
Issue closed in SCP. Zahir Abd Latif
15:24 Support #13510 (Closed - End of life cycle): [SCP ID :##6676##] : KFH Online Instances are Not ab...
Kah Yan, May 29, 2023:-... Zahir Abd Latif
15:22 Support #13522 (Closed - End of life cycle): [SCP D :##6686##] : Customer unable to use duitnow s...
Hafiz, Jun 13, 2023:-... Zahir Abd Latif
15:20 Support #13530 (Closed - End of life cycle): [SCP ID :##6691##] : Corus - Unable to view Daily ME...
Kah Yan, Jun 16, 2023:-... Zahir Abd Latif
15:18 Support #13536 (Closed - End of life cycle): [SCP ID :##6697##] : Unable to Reset Security Answer...
Sufian, Jun 21, 2023:-... Zahir Abd Latif
15:09 Support #13555 (Closed - End of life cycle): [SCP ID :##6720##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:09 Support #13554 (Closed - End of life cycle): [SCP ID :##6719##] : Deskmate : Staff end of employm...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:08 Support #13548 (Closed - End of life cycle): [SCP ID :##6712##] : Deskmate :Staff Directory end ...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:07 Support #13540 (Closed - End of life cycle): [SCP ID :##6702##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:06 Support #13537 (Closed - End of life cycle): [SCP ID :##6698##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:05 Support #13509 (Closed - End of life cycle): [SCP ID :##6675##] : Deskmate :Staff Directory Updat...
No list updated by Fadzman.
Issue closed in SCP. Zahir Abd Latif
14:21 Support #13569 (Closed - End of life cycle): [SCP ID :##6728##] : KFHOnline e-statement error 404
Shahrulnizam, Jul 11, 2023:-... Zahir Abd Latif

July 10, 2023

17:39 Support #13569 (Closed - End of life cycle): [SCP ID :##6728##] : KFHOnline e-statement error 404
Hi,
Kindly attend below request:-
Our customers having issue to download e-statement from kfhonline. From our inv... Zahir Abd Latif

July 05, 2023

17:45 Support #13555 (Closed - End of life cycle): [SCP ID :##6720##] : Deskmate Staff Directory : Staf...
Hi Hafizudin,
Kindly attend below request.... Nurul Akmal
17:34 Support #13554 (Closed - End of life cycle): [SCP ID :##6719##] : Deskmate : Staff end of employm...
Hi Hafizudin,
Kindly attend below request.
1) Please remove the following staff details from the directory:
EI... Nurul Akmal
15:36 Support #13553 (Closed - End of life cycle): [SCP ID :##6718##] : FPX Success Rate Testing
Hi Hafizudin,
Kindly attend below request.... Nurul Akmal

June 28, 2023

15:24 Support #13549 (Closed - End of life cycle): [SCP ID :##6713##] : IBG RFI Recon null executed
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

June 27, 2023

16:12 Support #13548 (Closed - End of life cycle): [SCP ID :##6712##] : Deskmate :Staff Directory end ...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

June 20, 2023

17:27 Support #13541 (Closed - End of life cycle): [SCP ID :##6704##] : DCMS Reset Secure Pass PIN - In...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal
11:24 Support #13540 (Closed - End of life cycle): [SCP ID :##6702##] : Deskmate Staff Directory : Staf...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

June 16, 2023

16:04 Support #13537 (Closed - End of life cycle): [SCP ID :##6698##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Please reove the following staff form the deskmate staff directory :
Staff... Zahir Abd Latif
11:12 Support #13467 (Closed - End of life cycle): [SCP ID :##6634##] : Bulk Transfer to Gold Account S...
Farah, Jun 16, 2023:-... Zahir Abd Latif
09:55 Support #13533 (Closed - End of life cycle): [SCP ID :##6694##] : Deskmate :KFHMB JUNE (12/06/2023)
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #13519 (Closed - End of life cycle): [SCP ID :##6684##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:52 Support #13518 (Closed - End of life cycle): [SCP ID :##6683##] : New Tab: Facilities Management ...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:50 Support #13517 (Closed - End of life cycle): [SCP ID :##6681##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

June 13, 2023

12:36 Support #13528 (Closed - End of life cycle): [SCP ID :##6689##] : Deskmate :Sexual Harassment Awa...
Done by Hafiz.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:33 Support #13536 (Closed - End of life cycle): [SCP ID :##6697##] : Unable to Reset Security Answer...
Hi,
Kindly attend below request:-
Customer unable to reset security answers due to below error message.

K... Zahir Abd Latif
 

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