Support #13569
[SCP ID :##6728##] : KFHOnline e-statement error 404
| Status: | Closed - End of life cycle | Start date: | July 10, 2023 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Our customers having issue to download e-statement from kfhonline. From our investigation;
- Not all customer having the issue. Tested between IT staff, some giving error 404, some able to download.
- Customer that showing error, we double check at source(kfhib12) available.
- The customers that having error 404 won't be able to print any e-statement from previous month.
History
#1
Updated by Zahir Abd Latif about 1 year ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Shahrulnizam, Jul 11, 2023:-
issue now resolved. Error due to disk not mounting at kfhib04.
Issue closed in SCP.