Support #13535
[SCP ID :##6696##] : Too many FPX transactions return errors
| Status: | Work Completed-End life cycle | Start date: | June 12, 2023 | ||
|---|---|---|---|---|---|
| Priority: | High | Due date: | |||
| Assignee: |  Zahir Abd Latif | % Done: | 90% | ||
| Category: | RIB | Spent time: | - | ||
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Around 7.20pm PayNet inform that Agrobank success rate is 0%. Customers was logout after login with username and password. Upon checking in log, saw error “Caused by: java.security.KeyStoreException: problem accessing trust store”.
Around 2.50pm, PayNet inform that Agro return too many 1D- Buyer session timeout at account selection page errors. Logs can be found here
RIB FPX logs
History
#1
Updated by Siti Balqis Othman over 1 year ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 90
Pending customer feedback on the what the error code that need to be sent to IMocha for issue customer not perform Agrokey activation.
#2
Updated by Siti Balqis Othman 8 months ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Reported issue:
Based on paynet report, there were too many 1D errors being sent to Paynet.
Finding:
Issue due to customer not performing the agrokey activation yet.
Solution:
Add agrokey activation checking upon login and send error code 1B.
Kindly, confirm if we can sent 1B for scenario where customer not yet perform agrokey activation.
I will deliver the patch after receiving confirmation on the error code 1B.
Migrated to PROD on 24.11.2023 under migration ID 216. Can close the ticket