Bug #1628
CMSL Log#HD0001​3256 - Security Alert Link Error
| Status: | Closed - End of life cycle | Start date: | August 16, 2012 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | August 17, 2012 | |
| Assignee: |  Nazri Imran | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
PROMPT ERROR PAGE WHEN CLICK ON THE “SECURITY ALERT†LINK IN BOTH CIB & BIB LOGIN PAGE.
From: Nazri Imran <nazri.imran@penril.net>
Date: Thu, Aug 16, 2012 at 10:24 AM
Subject: Re: Prod Issue log: CMSL Log#HD00013256 - Security Alert Link Error
To: chooi.so.fun@kfh.com.my
Cc: malarvili.muniandy@kfh.com.my, sharon.lai@kfh.com.my, ithelpdesk@kfh.com.my, ittreasury@kfh.com.my, rosli.talib@kfh.com.my, harmizam.aris@kfh.com.my, norsurianie.supatdy@kfh.com.my, sara.nadeea@kfh.com.my, fayyadh.zulkifli@kfh.com.my, "kfh.support" <kfh.support@penril.net>
Hi Chooi,
This issue was first found on CMS Labuan yesterday. Our assumption is the link points to security section of the old info site(before revamp).
If this is true, then the link should be changed to point to the same link as in Issue no 2 (new Security Tip section in new Info Revamp Site).
We need KFH assistance to access the Service Info via BVMC for Consumer(Malaysia), CMS and CMS on production.
Login to BVMC, service as kfhmb. Go to Content -> IB Service Info -> ACCLOGIN
Check if 'Main Note 1' has the content shown on Security Alert box at kfh_consumer.
If the same, replace the current link with the this one:
/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2Fver2%2Fcontent%2Fstandard.jsp&pageTypeId=12871&channelPath=%2Fver2%2Fv2_Navigation%2FOnline+Banking&programName=06_Security&contentId=12981
Repeat for steps for both CMS Malaysia and CMS Labuan (BIB Service Info).
Please do hesitate to contact us for detailed information.
From: <chooi.so.fun@kfh.com.my>
Date: Thu, Aug 16, 2012 at 11:19 AM
Subject: Re: Prod Issue log: CMSL Log#HD00013256 - Security Alert Link Error
To: Nazri Imran <nazri.imran@penril.net>, ithelpdesk@kfh.com.my
Cc: fayyadh.zulkifli@kfh.com.my, harmizam.aris@kfh.com.my, ithelpdesk@kfh.com.my, ittreasury@kfh.com.my, "kfh.support" <kfh.support@penril.net>, malarvili.muniandy@kfh.com.my, norsurianie.supatdy@kfh.com.my, rosli.talib@kfh.com.my, sara.nadeea@kfh.com.my, sharon.lai@kfh.com.my
Dear Nazri / IT,
Retested the Security Alert Link successful for Consumer(Malaysia) and CMS after replace the link with assistance from Penril. Except for instance 7310 which pending Isnan's request to restart the IB service by IT.
However, for CMS please inform system owner for Labun to maintain the link in BVMC.
History
#1
Updated by Lim Pek Keng about 12 years ago
- Due date set to August 17, 2012
- Status changed from Development / Work In Progress to Closed - End of life cycle
- % Done changed from 90 to 100
From: <chooi.so.fun@kfh.com.my>
Date: Fri, Aug 17, 2012 at 10:04 AM
Subject: Re: Prod Issue log: CMSL Log#HD00013256 - Security Alert Link Error
To: norsurianie.supatdy@kfh.com.my, ithelpdesk@kfh.com.my
Cc: fayyadh.zulkifli@kfh.com.my, harmizam.aris@kfh.com.my, ithelpdesk@kfh.com.my, ittreasury@kfh.com.my, "kfh.support" <kfh.support@penril.net>, malarvili.muniandy@kfh.com.my, Nazri Imran <nazri.imran@penril.net>, norsurianie.supatdy@kfh.com.my, rosli.talib@kfh.com.my, sara.nadeea@kfh.com.my, sharon.lai@kfh.com.my, hardy.irwan@kfh.com.my, isnan.fitri@kfh.com.my, systemadmin@kfh.com.my
Dear Su / IT Helpdesk,
Tested ok at instance 7310 for the Security Alert Link for Consumer (Malaysia) and CMS (Malaysia) after sys admin restarted the framework service#01(Inc. delete all caches) in KFHIB03 yesterday nite.
Please assist to close case Log#HD00013256.
Thank you and regards,
Chooi So Fun
Alternate Channels, Retail & Consumer Banking
Kuwait Finance House (Malaysia) Berhad
Level 24, Menara Prestige,
No 1, Jalan Pinang, Kuala Lumpur, Malaysia
Tel: (+603) 2168 0620
Fax: (+603) 2168 0677
E-mail: chooi.so.fun@kfh.com.my