B - Production Support » KFH Support

August 16, 2012

17:47 Bug #1632 (Closed - End of life cycle): HD00012599 - Unable to Update for Financing Acc in CORUS

Pending UAT.
Unable to update from Phoenix for Financing Account. Prompted Error Page after clicked button “Up... Lim Pek Keng

17:31 Bug #1629 (Pending Customer Feedback): HD00012900 - Rentas File CMS not generated

KFH IT has been advised to housekeep files from the server and pending KFH IT feedback on the current server capacity. Lim Pek Keng

17:28 Bug #1631 (Work Completed-End life cycle): Corus SI ExeReport unavailable HD00012949

The error in staging was due to the memory issue which has been fixed.
As the production log files given have no eno... Lim Pek Keng

15:47 Bug #1629: HD00012900 - Rentas File CMS not generated

Suspected the root cause of it is because of lack of disk space. Highlighted to KFH IT on this to do housekeeping. Vincent Devethas

15:29 Bug #1630 (Closed - End of life cycle): EPF CMS#HD00013109

Original Message --------
Subject: Re: Prod Issue log: EPF CMS#HD00013109 (URGENT)
Date: Tue, 24 Jul 2012 09:22:3... Lim Pek Keng

15:21 Bug #1629 (Work Completed-End life cycle): HD00012900 - Rentas File CMS not generated

From: Vincent Devethas <vincent.devethas@penril.net>
To: kamaruddin.damiri@kfh.com.my
Cc: Shuhaida Subri <shuhai... Lim Pek Keng

13:55 Bug #1628 (Closed - End of life cycle): CMSL Log#HD0001​3256 - Security Alert Link Error

PROMPT ERROR PAGE WHEN CLICK ON THE “SECURITY ALERT” LINK IN BOTH CIB & BIB LOGIN PAGE.
From: Nazri Imran <naz... Lim Pek Keng

12:54 Bug #1627 (Closed - End of life cycle): KFH Corus and CMS Labuan Production Issues

These issues are raised by user when implementing Wellness Test for the new KFH CMS Labuan and KFH CORUS Labuan. Nazri Imran

August 15, 2012

13:26 Bug #1624 (Development / Work In Progress): KFH Labuan Production Deployment Issues

Current Findings on the Issue:
Issue no 1:
Based on the image given, even though it has an additional CMS button,... Nazri Imran

August 14, 2012

18:15 Change #1625 (Closed - End of life cycle): New IBG Member

Add new IBG member BNP & ICBC
migrated to production on 13 Aug. Lim Pek Keng

17:18 Bug #1624 (Closed - End of life cycle): KFH Labuan Production Deployment Issues

After added the new label for KFH Labuan link, some layout out of synch. Tan Lee Yong

August 13, 2012

17:55 Support #1382 (User Acceptance Test): KFH (HD00012390) - CORUS OFI Monthly Report

fixes and internal testing done.
Pending KFH feedback on UAT date. Lim Pek Keng

17:46 Task #1230 (User Acceptance Test): SI Month End Recurring

SI transactions which were set as 31st of month will not able be processed whenever month end fall on 29 or 30 of mon... Lim Pek Keng

17:30 Support #1620 (Closed - End of life cycle): HD0001245​7 Company Name Error in CORUS

Original Message --------
Subject: Re: Fw: AutoCare : Your case has been received by KFH IT (HD00012457) Company Na... Lim Pek Keng

17:26 Support #1620 (Closed - End of life cycle): HD0001245​7 Company Name Error in CORUS

Company Name1 and Name2 from phoenix reflected incorrently in Corus (reflected in reverse sequence)
KFH IT is maki... Lim Pek Keng

15:58 Support #1619 (Work Completed-End life cycle): Prod Issue log: HD00013244 - Account Enquiry “Er...

Issue closed by user after restart ESB. Tan Lee Yong

15:56 Support #1619 (Work Completed-End life cycle): Prod Issue log: HD00013244 - Account Enquiry “Er...

Reported by norman.ng@kfh.com.my on August 13th 2012 03:20 PM
Resolution: Restart ESB
Tested and Closed by n... Tan Lee Yong

July 19, 2012

14:06 Support #1588 (Closed - End of life cycle): HD00013138 - 2 failed epay trx sent to epay after 2 w...

Dear IT Helpdesk/Penril,
Both tranx failed and reversed at Phxon 26.6.12. Phx record as below
Customer has made p... Nor Shuhaida Subri