Support #3995

BIB_Pilot: [SCP ID : 1667] - Unable to Perform Fisrt Time Login for BIB Corporate Admin

Added by Norhaidah Md Dasuki almost 11 years ago. Updated over 10 years ago.

Status:Closed - End of life cycleStart date:December 05, 2013
Priority:HighDue date:December 06, 2013
Assignee:Norhaidah Md Dasuki% Done:

100%

Category:-Spent time:-
Target version:-

Description

Step to reproduce:-
1.Go to URL www.agronet.com.my/bib
2.Click on 1st Time Login
3.Enter User Name
4.Enter PIN received via SMS
5.Click on Next.
System shows error message: Session expired. You have left the browser idle for more than 5 minutes. Please login again.

Customer Info as below:
Company Name: PENRIL DATABILITY (S.E.A) SDN. BHD.
Username: penrildbsb
Full Name: Rostina Bt Abdul Rahman
Role: Corporate Administrator
Business Reg. No.: 384550U
CIF Number: 250065999

Notes: refer log at \\10.6.6.20\Production_logs\logs

Agrobank - BIB session issue.doc (110 KB) Ahmad Hazri , December 09, 2013 13:12


Related issues

Related to BIB - Bug #3999: BIB_Pilot: Unable to Perform Fisrt Time Login for Corpora... Closed - End of life cycle December 06, 2013 December 06, 2013

History

#1 Updated by Norhaidah Md Dasuki almost 11 years ago

  • File 061213.jpg added
  • Due date changed from December 05, 2013 to December 06, 2013
  • Assignee changed from Wijaya Kartono to Yap Kah Yan

#2 Updated by Norhaidah Md Dasuki almost 11 years ago

  • File deleted (061213.jpg)

#3 Updated by Yap Kah Yan almost 11 years ago

  • Assignee changed from Yap Kah Yan to Norhaidah Md Dasuki

Cannot replicate issue.

May be related to Hazri's fixes in websphere issue
where only can bring up 1 instance

#4 Updated by Norhaidah Md Dasuki almost 11 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • Assignee changed from Norhaidah Md Dasuki to Ahmad Hazri

Hi Hazri,
Kindly assist to update this issue. TQ

#5 Avatar?id=1733&size=24 Updated by Ahmad Hazri almost 11 years ago

  • Tracker changed from Bug to Support
  • Subject changed from PILOT_BIB: Unable to Perform Fisrt Time Login for BIB Corporate Admin to (SCP ID : 1667) PILOT_BIB: Unable to Perform Fisrt Time Login for BIB Corporate Admin

#6 Avatar?id=1733&size=24 Updated by Ahmad Hazri almost 11 years ago

Sent to Ruzaimah the Migration plan to fix this issue.

Initial BIBserver Setup, missed the step to configure the Sticky Session.

#7 Updated by Norhaidah Md Dasuki over 10 years ago

  • Status changed from Development / Work In Progress to Closed - End of life cycle
  • Assignee changed from Ahmad Hazri to Norhaidah Md Dasuki
  • % Done changed from 0 to 100

*Successful migrated to production on 18/12/2013

#8 Updated by Norhaidah Md Dasuki over 10 years ago

  • Subject changed from (SCP ID : 1667) PILOT_BIB: Unable to Perform Fisrt Time Login for BIB Corporate Admin to BIB_Pilot:: (SCP ID : 1667) - Unable to Perform Fisrt Time Login for BIB Corporate Admin

#9 Updated by Norhaidah Md Dasuki over 10 years ago

  • Subject changed from BIB_Pilot:: (SCP ID : 1667) - Unable to Perform Fisrt Time Login for BIB Corporate Admin to BIB_Pilot: (SCP ID : 1667) - Unable to Perform Fisrt Time Login for BIB Corporate Admin

#10 Updated by Norhaidah Md Dasuki over 10 years ago

  • Subject changed from BIB_Pilot: (SCP ID : 1667) - Unable to Perform Fisrt Time Login for BIB Corporate Admin to BIB_Pilot: [SCP ID : 1667] - Unable to Perform Fisrt Time Login for BIB Corporate Admin

Also available in: Atom PDF