Bug #3999
BIB_Pilot: Unable to Perform Fisrt Time Login for Corporate Admin with User Status "UNLOCKED"
| Status: | Closed - End of life cycle | Start date: | December 06, 2013 | |
|---|---|---|---|---|
| Priority: | High | Due date: | December 06, 2013 | |
| Assignee: |  Norhaidah Md Dasuki | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi Kah Yan,
Kindly assist to fix below issue:-
Notification came out stated "Exceed the Max PIN attempt" when try to perform 1st Time Login just after first try input PIN received via sms from IBCC.
Step To Produce:-
1. User Status "Locked"
2. VB "Unlocked" User Account
3. IBCC Send SMS Pin
4. Click on 1st Time Login
5. Enter User Name
6. Enter PIN received via SMS
7. Click on Next.
System shows error message: You have reached the maximum number of PIN attempt.
Customer Info as below:
Company Name: PENRIL DATABILITY (S.E.A) SDN. BHD.
Username: penrildbsb
Full Name: Rostina Bt Abdul Rahman
Role: Corporate Administrator
Business Reg. No.: 384550U
CIF Number: 250065999
Related issues
History
#1
Updated by Yap Kah Yan almost 11 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- % Done changed from 0 to 50
IF SMS PIN is not send:
CA (NEW) enter invalid PIN (1 time) > LOCKED (INVALID STATE)
IF SMS PIN is send:
CA (NEW) enter invalid PIN (3 time) > LOCKED (EXCEED MAX TRIES)
IF SMS PIN is not send:
CA (UNLOCKED) enter invalid PIN (3 time) > LOCKED (EXCEED MAX TRIES)
IF SMS PIN is send:
CA (UNLOCKED) enter invalid PIN (3 time) > LOCKED (EXCEED MAX TRIES)
#2
Updated by Yap Kah Yan almost 11 years ago
- Status changed from Development / Work In Progress to Finished Development
- Assignee changed from Yap Kah Yan to Norhaidah Md Dasuki
- % Done changed from 50 to 100
#3
Updated by Yap Kah Yan almost 11 years ago
Root Cause: SMS PIN Error count not reset after CA is unlocked
#4
Updated by Norhaidah Md Dasuki almost 11 years ago
- Status changed from Finished Development to Internal Testing
Test on below conditions.
Test Item 1: CA Status - NEWIF SMS PIN is not send:
Enter invalid PIN (1 time) > LOCKED (INVALID STATE)
- Create New User in IBAM using administrator
- Perform FTL in BIB
Result: PASSED.
- Create New User in IBAM using maker/checker
- Perform FTL in BIB
Result: PASSED.
Enter invalid PIN (3 time) > LOCKED (EXCEED MAX TRIES)
- Create New User in IBAM using administrator
- Perform FTL in BIB
Result: PASSED.
- Create New User in IBAM using maker/checker
- Perform FTL in BIB
Result: PASSED.
IF SMS PIN is not send:
Enter invalid PIN (3 time) > LOCKED (EXCEED MAX TRIES)
- Unlock User in IBAM using administrator
- Perform FTL in BIB
Result: PASSED.
- Unlock User in IBAM using maker/checker
- Perform FTL in BIB
Result: PASSED.
Enter invalid PIN (3 time) > LOCKED (EXCEED MAX TRIES)
- Unlock User in IBAM using administrator
- Perform FTL in BIB
Result: PASSED.
- Unlock User in IBAM using maker/checker
- Perform FTL in BIB
Result: PASSED.
#5
Updated by Norhaidah Md Dasuki almost 11 years ago
- File QA Sign-off_3999 (Pilot - BIB).docx added
- File ScpID#3999_Internal Test Results.docx added
- Status changed from Internal Testing to User Acceptance Test
Test completed and sign-off. Send for SIT and UAT.
#6
Updated by Norhaidah Md Dasuki almost 11 years ago
- Status changed from User Acceptance Test to Pending Customer Feedback
Migration on 18/12/2013
#7
Updated by Norhaidah Md Dasuki over 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
#8
Updated by Norhaidah Md Dasuki over 10 years ago
- Subject changed from PILOT_BIB: Unable to Perform Fisrt Time Login for Corporate Admin with User Status "UNLOCKED" to BIB_Pilot: Unable to Perform Fisrt Time Login for Corporate Admin with User Status "UNLOCKED"