Support #4100
SCP ID # 1969 : MSS_customer transaction enquiry
| Status: | Closed - End of life cycle | Start date: | January 23, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | January 24, 2014 | |
| Assignee: | % Done: | 0% | ||
| Category: | - | Spent time: | 6.50 hours | |
| Target version: | - |
Description
MSS Production cannot access transaction enquiry
Error as attached
History
#1
Updated by Rayvandy Gabbytian over 10 years ago
- Due date set to January 23, 2014
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- % Done changed from 0 to 100
Already deployed this to production. Problem due to transaction reference number parsing failure substring (10,20). Already changed to FormatterUtils.substring for better handling.
#2
Updated by Rayvandy Gabbytian over 10 years ago
- Due date changed from January 23, 2014 to January 24, 2014
- Status changed from Development / Work In Progress to Pending Customer Feedback
- % Done changed from 100 to 0
Already ask bu Anna via bbm to do testing. Currently she is still training IB customer service in other branch. So most probably this item only can be tested tomorrow.
#3
Updated by Rayvandy Gabbytian over 10 years ago
Details of the fix:
- RIB: Fix untuk trnx id yang terpotong (tanpa tanggal) untuk transaksi mobile reload.
- MSS: Enhancement untuk MSS dimana jika trnx_id terpotong tidak akan menyebabkan halaman menampilkan "service is currently unavailable"
- Database: Membetulkan trnx id yang sudah terlanjur terpotong dengan cara menambahkan trnx date di depan record.
#4
Updated by Rayvandy Gabbytian over 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- Assignee changed from Rayvandy Gabbytian to Ahmad Hazri
Bang Ateh,
Already asked Bu Anna whether I can close this case on 3rd Feb 2014. Seems there is no further feedback so far. Kindly close this case in our customer support portal.
Thanks.
#5
Updated by Ahmad Hazri over 10 years ago
Noted with thanks