Support #4392
[SCP ID :##2246##] : Unable to approve token - MYMMCES
| Status: | Work Completed-End life cycle | Start date: | May 16, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  William Gozali Tan | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Kindly assist customer query below:
1. Not able to approve token binding. Error message : Fail. System error CAS Response : VASCO token has been assigned and in used, please contact the administrator.
2. Approving other users is working, but it is taking more than 45 seconds. Please look into the performance of the system in terms of token binding approval.
Company: MMC ENGINEERING SERVICES SDN BHD
Corporate ID: MYMMCES
User ID: MYMMCES6U
History
#1
Updated by Yap Kah Yan over 10 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Token already assigned to user.
#2
Updated by Yap Kah Yan over 10 years ago
- Assignee changed from Yap Kah Yan to William Gozali Tan
#3
Updated by Zahir Abd Latif almost 10 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- % Done changed from 0 to 100