Activity

From November 20, 2014 to December 19, 2014

16:33 Support #4572 (Work Completed-End life cycle): [SCP ID :##2349##] : Temporary Password Email Noti...: No response from customer within 3 days, closed. Zahir Abd Latif
16:19 Support #4392 (Work Completed-End life cycle): [SCP ID :##2246##] : Unable to approve token - MYM...: Zahir Abd Latif
16:01 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A: Refer email:Re: NINIQ BISTRO SDN BHD-USER MYNINIQ2A.
Provided the temp solution. Fix will be done at rcms, not rca... Zahir Abd Latif

16:31 Support #5053 (Pending Customer Feedback): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.: -Has performed checking and reply to Bank on 15-12-2014 3.31 PM.
-Unable to find the said transaction which has the ... Ong Wei Kuan
12:20 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.: Hi Wei Kuan,
Please assist. Thank you. Yap Kah Yan

15:16 Support #5053 (Closed - End of life cycle): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.: Hi,
Kindly attend below request:... Zahir Abd Latif

12:48 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...: Kindly help with customer's request below:

Kindly help to provide SQL to extract List of User and Tokens for RCAS... William Gozali Tan

10:36 Support #4991 (Pending Customer Feedback): [SCP ID :##2493##] : RE: E2E Alert - RCAS.: Hi Zahir,
Please assist to close this issue, since there is no reply from Bank.
As per checking, there is no tran... Ong Wei Kuan

11:47 Support #4991 (Development / Work In Progress): [SCP ID :##2493##] : RE: E2E Alert - RCAS.: Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 sec... Ong Wei Kuan
09:09 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.: Hi,
Kindly attend below request:
Penril,
Please assist to check on below.... Zahir Abd Latif

12:17 Support #4804 (Pending Customer Feedback): [SCP ID :##2467##] : Unable to upload token serial t...: Token was successfully uploaded, just facing server IO timeout during the uploading process.
Had provided Bank wit... Ong Wei Kuan
11:39 Support #4804: [SCP ID :##2467##] : Unable to upload token serial to RCAS System.: Dear Wei Kuan,
Kindly assist to update the current status of this issue no response since November 10, 2014.
Th... Zahir Abd Latif

15:30 Support #4949 (Pending Customer Feedback): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSOP...: Fix for the this issue was delivered to Bank on 25-11-2014 11:02 AM. Ong Wei Kuan

18:29 Support #4949 (Closed - End of life cycle): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSO...: Hi Wei Quan
Kindly attend below request:... Ahmad Hazri

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B - Production Support » Maybank Support » Maybank RCAS Support