Support #4991
[SCP ID :##2493##] : RE: E2E Alert - RCAS.
| Status: | Closed - End of life cycle | Start date: | December 02, 2014 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Penril,
Please assist to check on below.
Date: Monday, December 01, 2014 Time: 4:40:00 PM Monitoring : Client Vantage Application : RCAS (TIER 1) ------------------------------------------------------------------------------------------------------------------------ CRITICAL - Response Time ------------------------------------------------------------------------------------------------------------------------ Component : RCAS (Web HTTPS) IP : 172.31.75.69 Average Response Time : 50459.1ms Operations : 5 Threshold : >40 Polling : 1
History
#1
Updated by Ong Wei Kuan almost 10 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 seconds, all response time was less than 1 second.
#2
Updated by Ong Wei Kuan almost 10 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Hi Zahir,
Please assist to close this issue, since there is no reply from Bank.
As per checking, there is no transaction had the response time around 50 seconds.
#3
Updated by Zahir Abd Latif almost 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100