Activity

From November 03, 2014 to December 02, 2014

11:47 Support #4991 (Development / Work In Progress): [SCP ID :##2493##] : RE: E2E Alert - RCAS.: Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 sec... Ong Wei Kuan
09:09 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.: Hi,
Kindly attend below request:
Penril,
Please assist to check on below.... Zahir Abd Latif

12:17 Support #4804 (Pending Customer Feedback): [SCP ID :##2467##] : Unable to upload token serial t...: Token was successfully uploaded, just facing server IO timeout during the uploading process.
Had provided Bank wit... Ong Wei Kuan
11:39 Support #4804: [SCP ID :##2467##] : Unable to upload token serial to RCAS System.: Dear Wei Kuan,
Kindly assist to update the current status of this issue no response since November 10, 2014.
Th... Zahir Abd Latif

17:22 Support #4660: [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MYSCM/Multiple email for reset ...: hi Zahir,
just to add on some more information if you yet send to customer.
We (Penril) suggested to change the p... Anonymous
16:03 Support #4660 (Pending Customer Feedback): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MYS...: We (Penril) suggested to change the plugin timeout to 147 seconds.
We suspected that the cause might be the failov... Yap Kah Yan

17:42 Support #4803 (Closed - End of life cycle): [SCP ID :##2464##] : Request to change the id to PO...: Hi,
Kindly attend below request:... Zahir Abd Latif
12:58 Support #4799 (Pending Customer Feedback): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...: Ong Wei Kuan
12:57 Support #4799 (Development / Work In Progress): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SET...: script to update CIF to dummy was delivered to bank on 03-11-2014. Bank will need to recreate the correct corporate i... Ong Wei Kuan

17:38 Support #4370 (Closed - End of life cycle): [SCP ID :##2232##] : mobile number not updated in RCA...: Ahmad Hazri
17:37 Support #4564 (Closed - End of life cycle): [SCP ID :##2341##] : E2E Alert - RCAS: Ahmad Hazri
17:36 Support #4645 (Closed - End of life cycle): [SCP ID :##2365##] : Token Binding - CMS Officers -...: Ahmad Hazri
17:34 Support #4461 (Closed - End of life cycle): [SCP ID :##2299##] : Request to prepare script for D...: Ahmad Hazri
17:31 Support #4296 (Closed - End of life cycle): [SCP ID :##2163##] : MY1LENS : Not able to approve to...: Ahmad Hazri
17:30 Support #4661 (Closed - End of life cycle): [SCP ID :##2375##] - :MYMMCES1U : Not able to log in ...: Ahmad Hazri
17:28 Support #4754 (Closed - End of life cycle): [SCP ID :##2444##] : Change Token allocation to ano...: Ahmad Hazri
16:00 Support #4799 (Closed - End of life cycle): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...: Wei Kuan
Please attend below issue:... Ahmad Hazri
15:58 Support #4779 (Closed - End of life cycle): [SCP ID :##2453##] : Primary Post Code in RCAS.: Ahmad Hazri

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