Support #4564

Avatar?id=1733&size=50

[SCP ID :##2341##] : E2E Alert - RCAS

Added by Ahmad Hazri about 10 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:July 21, 2014
Priority:NormalDue date:
Assignee:Avatar?id=1733&size=14Ahmad Hazri % Done:

0%

Category:-Spent time:-
Target version:-

Description

Kindly attend below issue:

Dear Penril Team,

Kindly help to check issue below

Time: 2:40:00 PM

>> Monitoring : Client Vantage

>> Application : RCAS

>> Alert Type : Response Time

>> Tier : RCAS (LB HTTPS)

>> IP : 172.31.75.71

>> Average Response Time : 97985.433ms

>> Average Operations : 3

>> Threshold : >10
>> Polling : 3

Regards

History

#1 Updated by Yap Kah Yan about 10 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Ahmad Hazri

Update the customer on our findings.
Slowness happens during log to database and call to hsm.
The slowness is inconsistent.

#2 Avatar?id=1733&size=24 Updated by Ahmad Hazri almost 10 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

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