B - Production Support » Maybank Support » Maybank RCAS Support

July 21, 2014

16:43 Support #4564 (Closed - End of life cycle): [SCP ID :##2341##] : E2E Alert - RCAS

Kindly attend below issue:... Ahmad Hazri

14:45 Support #4559 (Pending Customer Feedback): [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset ...

Suggest to check in RCMS.
We receive real time (R) for autosend indicator from RCMS but in RCAS user autosend indi... Yap Kah Yan

July 17, 2014

14:08 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...

Hi Hazri,
Noted. This issue will pass to Kah Yan now. Thanks. Ong Wei Kuan

14:02 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...

Wei Quan
No, they did not. Ahmad Hazri

13:50 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...

Hi Hazri,
Does user send any email regarding this issue?If yes, kindly forward the user email to me. Thanks. Ong Wei Kuan

13:46 Support #4559 (Work Completed-End life cycle): [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Re...

Please attend below inquiry :... Ahmad Hazri

July 04, 2014

15:43 Support #4529 (Work Completed-End life cycle): [SCP ID :##2317##] : UPSELLING/RCMS/SME/VB VENTURE...

Kindly attend to customer request below:
BBO want to bind token from rcms but hit user not exist. After checking i... William Gozali Tan

June 30, 2014

18:03 Support #4397 (Closed - End of life cycle): [SCP ID :##2252##] : STEELASIA - BBO Re-Activation o...

Due to inactivity, case closed. Ahmad Hazri

June 27, 2014

16:52 Support #4483 (Pending Customer Feedback): [SCP ID :##2308##] : Assistance to Amend Corporate ID

sent query to update the corporate id.
User successful create new corporate. Yap Kah Yan

June 26, 2014

17:37 Support #4485 (Work Completed-End life cycle): [SCP ID :##2310##] : ROCKY MOUNTAIN CAFE INC - TOK...

Please help to check issue below.
Customer hit error when doing Token Registration
When Input token serial number... William Gozali Tan

11:30 Support #4483 (Work Completed-End life cycle): [SCP ID :##2308##] : Assistance to Amend Corporate ID

Kindly help to check issue below.

BBO requested to remove "SG" from the SGSGTUASPR record in RCAS.

From scr... William Gozali Tan

June 25, 2014

13:55 Support #4397 (Pending Customer Feedback): [SCP ID :##2252##] : STEELASIA - BBO Re-Activation of...

Yap Kah Yan