Change #4526

[SCP ID :##2314##] : IBG originanting transaction

Added by William Gozali Tan about 10 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:July 03, 2014
Priority:HighDue date:
Assignee:Norhaidah Md Dasuki% Done:

100%

Category:-Spent time:-
Target version:-

Description

Kindly attend to customer enquiry below:

We found incorrect description in our eStatements for IBG OTC transactions. The description for the transaction showing 'Internet Banking' instead of 'Over The Counter'.
Our suggestion to overcome this problem is by splitting IBG originating transaction by changing channel Id to best describe transaction origination from OTC instead of 'Internet Banking'.

History

#1 Updated by William Gozali Tan about 10 years ago

  • Tracker changed from Support to Change

#2 Updated by William Gozali Tan about 10 years ago

  • Assignee changed from Hafizudin MD to Norhaidah Md Dasuki

This is a change request, Kak Haida tolong pencerahan.

#3 Updated by Norhaidah Md Dasuki about 10 years ago

  • Assignee changed from Norhaidah Md Dasuki to Hafizudin MD
  • Priority changed from Normal to High

Email IT to have request description and details such of which features/function involved and screen design in order for us to investigate and do further study.

Hi Hafiz,
Please liaise with surianie or rosli to get further info on this issue. Please also clarify is this issue occurred since IB launch or due to any delivery of CR or bugs fix.

#4 Updated by Zahir Abd Latif almost 10 years ago

  • Assignee changed from Hafizudin MD to Norhaidah Md Dasuki

Hi Haida,
This is more than 5 months old. Please check the current status. If not feedback, I will go ahead to close this case by tomorrow afternoon.

#5 Updated by Norhaidah Md Dasuki almost 10 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • % Done changed from 0 to 100

SOW and CR Quotation under IBSCR067_IBG Limit for ATM & Change Service ID has been send to KFH on Aug 22, 2014 and quotation resend on 17/9/14 but yet to receive and approval or sign-off. This is for change request details 2014/08 & 2014/09.

Closed this ID and will create new one under Change Request once get approval from User.

Also available in: Atom PDF