Support #5143

[SCP ID :##2544##] : IBG Core Problem 15/01/2015.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:January 15, 2015
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Reported cases for IBG Core problem today as per below:

1 - OFI Recon Process w2     - 1:15 pm
2 - RFI Recon Process w2     - 1:15 pm
3 - OFI nacha generation w4    - 2:01 pm
4 - RFI nacha process w3    - 3:15 pm
5 - RFI crediting w3        - 3:30 pm

All of the mentioned above were not auto triggered as per scheduled. Should you need more info, kindly let us know.

Related issues

Related to KFH Support - Support #5116: [SCP ID :##2531##] : No email notification & job was no... Closed - End of life cycle January 16, 2015 January 19, 2015

History

#1 Updated by Zahir Abd Latif over 9 years ago

Dear hafiz/KFH team,

Kindly assist to update the current status in Redmine.

Thanks.

#2 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 90

Updated from Hafiz, Apr 23, 2015 06:22 PM:-

Hi ashikin..

As per our investigation. We cannot simulate or find any error that cause the IBG scheduler late execute and misfire. 
We suspect the root cause due IBG server busy on that time. After IBG server restarted on 16.01.2015. 
No related issue for late execute and misfire scheduler reported.

#3 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 90 to 100

Issue closed in SCP.

Refer email:- Re: [Request ID :##2544##] : IBG Core Problem 15/01/2015

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