Support #5164

[SCP ID :##2556##] : IBG - RFI recon process for IB WIN 3 unsuccessful.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:January 27, 2015
Priority:HighDue date:
Assignee:Hafizudin MD% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

RFI recon process for IB Window 3 unsuccessful and as per request IT successfully run RFI recon Window 3 manually. 
Kindly refer attachment for details.

Email notification

From:    kfhonline@kfh.com.my
To:            ibgops@kfh.com.my
Date:            27/01/2015 16:13
Subject:    null executed on 27/01/2015 16:15: Unsuccessful

To whom it may concern,

SCHEDULE SUMMARY
Schedule Id.: 0017
Scheduled Service Id.: 17
Scheduled Description: RFI Recon Process Win3
Service Name: RFI Recon Engine Win3
Start Date Time: 27/01/2015 16:15
End Date Time: 27/01/2015 16:15
Status: Unsuccessful

null

From OnlineApps Scheduler

Run manual RFI Recon W3 Successfuly.JPG (261 KB) Zahir Abd Latif, January 27, 2015 18:07

findings.txt Magnifier (11.1 KB) Yap Kah Yan, January 29, 2015 09:17


Related issues

Related to KFH Support - Support #5047: [SCP ID :##2508##] : Error Message RFI Reconcile W4 (Su... Closed - End of life cycle December 12, 2014 January 08, 2015

History

#1 Updated by Yap Kah Yan over 9 years ago

  • File findings.txtMagnifier added
  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

The root cause is duplication of trace id in database.

The patches for this issue was released by Hafiz yesterday at 28/01/2015 at \\10.20.8.35\InternetBanking\Production\20150128_2508_ibg_recon

Logs Snippet:
2015-01-27 16:15:06,372 ERROR [net.penril.engine.RFIReconEngine] (MyScheduler_Worker-1) org.hibernate.NonUniqueResultException: query did not return a unique result: 2
org.hibernate.NonUniqueResultException: query did not return a unique result: 2
at org.hibernate.impl.AbstractQueryImpl.uniqueElement(AbstractQueryImpl.java:844)
at org.hibernate.impl.AbstractQueryImpl.uniqueResult(AbstractQueryImpl.java:835)
at net.penril.hibernate.util.WarehouseUtils.loadRfiEntryByTraceNo(WarehouseUtils.java:985)
at net.penril.engine.RFIReconEngine.matchWithEntry(RFIReconEngine.java:214)
at net.penril.engine.RFIReconEngine.matchEntryWithReconFile(RFIReconEngine.java:159)
at net.penril.engine.RFIReconEngine.reconcileWithGeneratedEntries(RFIReconEngine.java:88)
at net.penril.engine.RFIReconEngine.manualReconcileWithGeneratedEntries(RFIReconEngine.java:80)
at net.penril.scheduler.job.RFIReconEngineWin3.execute(RFIReconEngineWin3.java:25)
at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)

#2 Updated by Hafizudin MD over 9 years ago

  • Assignee changed from Yap Kah Yan to Hafizudin MD

#3 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Informer from Kah Yan 29/01/2015,

This issue is related to Re: [Request ID :##2508##] : Error Message RFI Reconcile W4 (Successful) - 11/12/2014 & Recon Report RFI W4 not available in Corus.
The root cause is duplication of trace id in database.
The patches for this issue was released by Hafiz yesterday at 28/01/2015.

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