Support #5184

[SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the server disc.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:February 11, 2015
Priority:NormalDue date:
Assignee:William Gozali Tan% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

As per subject above.

History

#1 Updated by Zahir Abd Latif over 9 years ago

Dear William,

Kindly assist to update the current status in Redmine.

Thanks.

#2 Updated by William Gozali Tan over 9 years ago

i,
This activity is postponed until next week because the new replacement HDD (300GB) also still got amber light.
Now for temporary, using a 450GB HDD but it is not the same size as original.

Next week, will be replaced with the correct one

#3 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#4 Updated by Zahir Abd Latif over 9 years ago

Update from William:-

Activity pending next week.
User will reschedule the date.

#5 Updated by Zahir Abd Latif over 9 years ago

Zahir Abd Latif wrote:

Update from William:-

Still pending activity.
User will reschedule the date.

#6 Updated by William Gozali Tan over 9 years ago

Activity had been rescheduled to 14th April 2015,
HPSR brought new 300GB HDD for replacement.
However, when it is plugged, still amber light.

They suspect it due to the different spare number.

Next action, they will bring new HDD with the exact spare number.
Next schedule will decided later on.

#7 Updated by William Gozali Tan over 9 years ago

  • Status changed from Development / Work In Progress to Closed - End of life cycle
  • % Done changed from 0 to 100

Activity rescheduled to today, 7/5/2014 on 10.00AM
HPSR replaced the correct drive, and it works fine, now is rebuilding.
Case closed.

Also available in: Atom PDF