Support #5205

[SCP ID :##2599##] : Unable to delete SI Transaction - 02 March 2015.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:March 02, 2015
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

There is one case reported today whereby customer tried to delete the SI transaction but error page displayed after clicking "Delete" button.
User has re-test and encountered the same issue and after re-login (after page error), the SI transaction was removed from the listing.
Attached is the issue log.

HD00015858 - Issue log 20150302 - Unable to Delete SI.docx (987 KB) Zahir Abd Latif, March 02, 2015 14:35

History

#1 Updated by Yap Kah Yan over 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • Assignee changed from Yap Kah Yan to Hafizudin MD

Assigned to Hafiz for further investigation.
Cannot find any info related to the reported issue.

Try to replicate issue in development, successful to delete Open Interbank SI

#2 Updated by Zahir Abd Latif over 9 years ago

Dear Hafiz/KFH Team,

Any updates on this case?
Please update.

Thanks.

#3 Updated by Zahir Abd Latif over 9 years ago

Update from Chee Ping:-

Still under investigate because now their focus on GST.
Now need to wait them finish GST to further investigate.

#4 Updated by Ngoh Chee Ping over 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Just tested the delete SI in production after gst migration, this issue did not happen anymore. I suspect this may due to some of the delete SI class file is corrupted that cause this problem. After migrated new file, this issue is solve. Need user to retest to confirm this issue is solved.

#5 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

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