Support #5299
[SCP ID :##2657##] : BIB KFHOnline Trx History Error Page
| Status: | Closed - End of life cycle | Start date: | April 30, 2015 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
HI Adit
Please assist on this issue
User has encountered a problem when performing BAU after the EPAY New Web Service / JVM memory upgrade activity done. Error page displayed when viewing the transaction history page for BIB in instance 7410 & 7510 .Tested in other instances were working fine. The screen captured is at below path:
\\10.20.8.35\Share\IB Production Problem - 30042015\Issue log 20150430 -BIB Error Page KFHOnline Trx History.docx
History
#1
Updated by Zahir Abd Latif over 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Yap Kah Yan over 9 years ago
Root Cause:
Class file not updated for bv0 and bv1.
Solution:
Replace the affected class file IBGenericAccountSummaryServices.class from bv2 to bv0 and bv1.
Path: /kfh_bib.war/WEB-INF/classes/my/com/kfhbib/enterprise/services/bib102_enquiry/
#3
Updated by Yap Kah Yan over 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
#4
Updated by Zahir Abd Latif over 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- Assignee changed from Aditya Prathama to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.
Refer email:- Re: [Request ID :##2657##] : BIB KFHOnline Trx History Error Page