Activity

From April 01, 2015 to April 30, 2015

April 30, 2015

18:46 Support #5291 (Closed - End of life cycle): [SCP ID :##2651##] : Issue on Invalid TAC at instance...
Issue closed in SCP. Zahir Abd Latif
14:30 Support #5300 (Development / Work In Progress): [SCP ID :##2659##] : Successful Bill Payment for...
Ngoh Chee Ping
14:30 Support #5301 (Development / Work In Progress): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015
Ngoh Chee Ping
14:24 Support #5297 (Development / Work In Progress): [SCP ID :##2658##] : No GST Fee on Rentas Trx
Ngoh Chee Ping
14:22 Support #5298 (Development / Work In Progress): [SCP IP ##2656## : Epay Txn Failed]
This issue is related to the new epay webservice URL updated yesterday. Now need KFH to install the new SSL certifica... Ngoh Chee Ping
Avatar?id=1733&size=24 12:11 Support #5301 (Closed - End of life cycle): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015
There were total 5 SI transactions which were successful on 29/04/2015.
However, BVMC Report and Corus only reflecte...
Ahmad Hazri
Avatar?id=1733&size=24 11:53 Support #5300 (Closed - End of life cycle): [SCP ID :##2659##] : Successful Bill Payment for Tel...

Please assist to check on why 1 successful Bill Payment for Telekom (RM565.22) initiated from BIB was not reflect...
Ahmad Hazri
Avatar?id=1733&size=24 11:12 Support #5299 (Closed - End of life cycle): [SCP ID :##2657##] : BIB KFHOnline Trx History Error ...
HI Adit
Please assist on this issue
User has encountered a problem when performing BAU after the EPAY New Web Ser...
Ahmad Hazri
Avatar?id=1733&size=24 11:04 Support #5298 (Closed - End of life cycle): [SCP IP ##2656## : Epay Txn Failed]
Epay transaction failed after the EPAY New Web Service / JVM memory upgrade activity done on 29/04/2015 - 30/04/2015.... Ahmad Hazri
Avatar?id=1733&size=24 10:49 Support #5297 (Closed - End of life cycle): [SCP ID :##2658##] : No GST Fee on Rentas Trx
kindly assit on this
After the GST implementation, there is one successful Rentas transaction on 29/04/2015. Upon ...
Ahmad Hazri

April 29, 2015

14:17 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate
Max length for IBG is 50 in jsp
Max length for FTT is 40 in jsp
Not sure on the IBG requirement of beneName lengt...
Yap Kah Yan
14:11 Support #5283 (Closed - End of life cycle): [SCP ID :##2646##] : Error Status for SI IBG - FAILED...
Issue closed in SCP.
Refer email :- Re: [Request ID :##2646##] : Error Status for SI IBG - FAILED TO PROCESS
Zahir Abd Latif
14:07 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate
what is the IBG requirement on the benename length?
How about the max length on the JSP page?
Tan Lee Yong
13:37 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate
IB_INTER_TRANSFER BENEFICIARY_NAME accepts 64 characters
IB_INTRA_TRANSFER BENE_NAME accepts 40 characters
IB_TRANS...
Yap Kah Yan
13:14 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate
Hi Kah Yan,
There is no issue for so many years on the bene name for the length of 25. Now, look like front end allo...
Tan Lee Yong
12:25 Support #5285 (Pending Customer Feedback): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Faile...
Provided query and patch to cater for -
Query:
bvuserprod:
select * from IB_INTER_TRANSFER where BENEFICIARY_ID ...
Yap Kah Yan
12:24 Support #5289 (Pending Customer Feedback): [SCP ID :##2650##] : BVMC Report Inaccurate
BENE_NAME column too small.
Provide query to change 25 to 64 characters
ALTER TABLE IB_TRANSACTION_HISTORY MODIFY...
Yap Kah Yan
11:46 Support #5291 (Pending Customer Feedback): [SCP ID :##2651##] : Issue on Invalid TAC at instance ...
This issue is same as SCP ID:##2605##. Already asked KFH to copy the working instance to instance 7310 to solve this ... Ngoh Chee Ping
11:46 Support #5287 (Pending Customer Feedback): [SCP ID :##2648##] : ePay new URL
Zahir Abd Latif
11:42 Support #5287: [SCP ID :##2648##] : ePay new URL
The new URL and ip will set in aqualogic. KFH will doing this update on tonight (29-4-2015). Ngoh Chee Ping

April 28, 2015

17:42 Support #5291 (Closed - End of life cycle): [SCP ID :##2651##] : Issue on Invalid TAC at instance...
Hi,
Kindly attend below request:...
Zahir Abd Latif
11:04 Support #5283 (Pending Customer Feedback): [SCP ID :##2646##] : Error Status for SI IBG - FAILED ...
Zahir Abd Latif
10:49 Support #5278 (Closed - End of life cycle): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status...
Confirmation from Surianie:-
...
Zahir Abd Latif
10:42 Support #5289 (Closed - End of life cycle): [SCP ID :##2650##] : BVMC Report Inaccurate
Hi,
Kindly attend below request:...
Zahir Abd Latif
09:39 Support #5282 (Closed - End of life cycle): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk Paym...
Issue already closed in SCP.
Refer email : Re: [Request ID :##2645##] : BIB - IBG Error Page & Bulk Payment Engin...
Zahir Abd Latif
09:09 Support #5287 (Closed - End of life cycle): [SCP ID :##2648##] : ePay new URL
Hi,
Kindly attend below request:...
Zahir Abd Latif
09:09 Support #5278 (Pending Customer Feedback): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status ...
No Report of Missing Element: GST Charge Amount after server restarted on 23/04/2015 (weekly maintenance).
May be du...
Yap Kah Yan
09:05 Support #5285 (Development / Work In Progress): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG ...
Root Cause:
INVALID ID FORMAT : NEW IC(-)
Logs:
2015-04-26 11:06:03,552 INFO [net.penril.ws.IBGWS] (http-0.0.0....
Yap Kah Yan

April 27, 2015

15:23 Support #5268 (Closed - End of life cycle): [SCP ID :##2638##] : Enquiry on IBG crediting on 18 a...
Email from Surianie, Apr 27, 2015 03:05 PM :-
Re: [Request ID :##2638##] : Enquiry on IBG crediting on 18 and 23 M...
Zahir Abd Latif
10:54 Support #5285 (Closed - End of life cycle): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Fail...
Hi,
Kindly attend below request:...
Zahir Abd Latif

April 24, 2015

11:44 Support #5280: [SCP ID :##2643##] : TAC late receive / Did not receive.
Update from Hafiz, Apr 23, 2015 11:43 AM:-... Zahir Abd Latif
09:13 Support #5143 (Pending Customer Feedback): [SCP ID :##2544##] : IBG Core Problem 15/01/2015.
Updated from Hafiz, Apr 23, 2015 06:22 PM:-... Zahir Abd Latif

April 23, 2015

17:04 Support #5268: [SCP ID :##2638##] : Enquiry on IBG crediting on 18 and 23 March 2015
Request Return Code for 'unable to locate profile' from IT Hafizudin MD
16:39 Support #5282 (Pending Customer Feedback): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk Payme...
As per Hafiz reply:
Base of our investigation. We found hibernate setting at kfh_bib for bv framework 0,1,2 is wro...
Yap Kah Yan
12:24 Support #5283 (Closed - End of life cycle): [SCP ID :##2646##] : Error Status for SI IBG - FAILED...
Hi,
Kindly attend below request:...
Zahir Abd Latif
12:01 Support #5282 (Development / Work In Progress): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk ...
Zahir Abd Latif
12:00 Support #5280 (Development / Work In Progress): [SCP ID :##2643##] : TAC late receive / Did not r...
Zahir Abd Latif
11:04 Support #5278 (Development / Work In Progress): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error St...
Zahir Abd Latif
11:03 Support #5277 (Development / Work In Progress): [SCP ID :##2640##] : Unable to view SI listing
Zahir Abd Latif
10:33 Support #5282 (Closed - End of life cycle): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk Paym...
Hi,
Kindly attend below request:...
Zahir Abd Latif
09:48 Support #5277: [SCP ID :##2640##] : Unable to view SI listing
We found that there is SI OID is null for the SI transaction
"","201411230001656148","201411230001656148","inter",...
Yap Kah Yan

April 22, 2015

18:13 Support #5273: [SCP ID :##2639##] : Internet Daily Report Not Generated.
Please provide the below information:
1) Root Cause:
2) Resolution:
Tan Lee Yong
16:53 Support #5280 (Closed - End of life cycle): [SCP ID :##2643##] : TAC late receive / Did not receive.
Hi,
Kindly attend below request:...
Zahir Abd Latif
14:05 Support #5205 (Closed - End of life cycle): [SCP ID :##2599##] : Unable to delete SI Transaction ...
Zahir Abd Latif
11:44 Support #5278 (Closed - End of life cycle): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status...
Hi,
Kindly attend below request:...
Zahir Abd Latif
10:34 Support #5277 (Closed - End of life cycle): [SCP ID :##2640##] : Unable to view SI listing
Hi,
Kindly attend below request:...
Zahir Abd Latif
10:29 Support #5273 (Development / Work In Progress): [SCP ID :##2639##] : Internet Daily Report Not Ge...
Zahir Abd Latif

April 21, 2015

10:53 Support #5273 (Work Completed-End life cycle): [SCP ID :##2639##] : Internet Daily Report Not Gen...
Hi,
Kindly attend below request:...
Zahir Abd Latif
10:13 Support #5205 (Pending Customer Feedback): [SCP ID :##2599##] : Unable to delete SI Transaction -...
Just tested the delete SI in production after gst migration, this issue did not happen anymore. I suspect this may du... Ngoh Chee Ping
09:27 Support #4806 (Closed - End of life cycle): [SCP ID :##2469##] : IBG OFI w1 process report not ...
Email from Adhamuddin, Apr 21, 2015 08:31 AM:-... Zahir Abd Latif
09:22 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...
Email from Customer, Apr 21, 2015 06:59 AM:-... Zahir Abd Latif

April 20, 2015

17:02 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...
This related to delete holiday issue. if user not use delete holiday function. This issue don't happen. No issue repo... Hafizudin MD
16:53 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...
Fix .sh file on ibg report.
Ask Adhamuddin to test the generate report function.
Root Cause: Required library not...
Hafizudin MD
12:39 Support #5268: [SCP ID :##2638##] : Enquiry on IBG crediting on 18 and 23 March 2015
Base of our investigation we found sp for account '001102020947' is return 0. This sp should be return 1 or more reco... Hafizudin MD

April 16, 2015

14:36 Support #5268 (Development / Work In Progress): [SCP ID :##2638##] : Enquiry on IBG crediting on ...
Yap Kah Yan

April 15, 2015

15:30 Support #5268 (Closed - End of life cycle): [SCP ID :##2638##] : Enquiry on IBG crediting on 18 a...
Hi,
Kindly attend below request:...
Zahir Abd Latif
11:53 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...
Activity had been rescheduled to 14th April 2015,
HPSR brought new 300GB HDD for replacement.
However, when it is ...
William Gozali Tan

April 07, 2015

10:22 Support #5255 (Closed - End of life cycle): [SCP ID :##2630##] : BIB SI Execution Process execute...
Issue closed in SCP.
Refer email: Re: [Request ID :##2630##] : BIB SI Execution Process executed on 30/03/2015
Zahir Abd Latif

April 06, 2015

10:39 Support #5205: [SCP ID :##2599##] : Unable to delete SI Transaction - 02 March 2015.
Update from Chee Ping:-
Still under investigate because now their focus on GST.
Now need to wait them finish GST ...
Zahir Abd Latif

April 03, 2015

10:17 Support #5255 (Development / Work In Progress): [SCP ID :##2630##] : BIB SI Execution Process exe...
Dear Hafiz,
Kindly assist to update the current status in Redmine.
Refer last email from SCP : Re: [Request ID :#...
Zahir Abd Latif
10:09 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...
Zahir Abd Latif wrote:
> Update from William:-
>
> Still pending activity.
> User will reschedule the date.
Zahir Abd Latif

April 01, 2015

09:21 Support #5252 (Closed - End of life cycle): [SCP ID :##2626##] : FTT Trx on 25.03.15
Issue closed in SCP.
Refer email: Re: [Request ID :##2626##] : FTT Trx on 25.03.15
Zahir Abd Latif
 

Also available in: Atom