Support #5326

[SCP ID :##2675##] : Non Staff Account Picking Up Staff Rate for Gold.

Added by Zahir Abd Latif over 9 years ago. Updated about 9 years ago.

Status:Closed - End of life cycleStart date:May 25, 2015
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

There was one case reported whereby non staff account picking up the staff rate for gold when performing Gold Open via KFHOnline. 
Please check on why it is picking up the wrong rate since it might impacted other rate as well i.e ipay etc.

Below is the customer info:
RIM – 85887
Account # - 002140001490

History

#1 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Development / Work In Progress to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Solution from Hafiz,

Please fix this account (002140001490). From users information, this account is non staff account.
After fix this account, this issue will be solve.

Issue closed in SCP.

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