Support #5327
[SCP ID :##2676##] : TAC invalid at 7310 instance.
| Status: | Closed - End of life cycle | Start date: | May 26, 2015 | |
|---|---|---|---|---|
| Priority: | Immediate | Due date: | ||
| Assignee: |  Aditya Prathama | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
There is one case reported whereby customer encountered invalid TAC when performing online transaction. User has tested and found out that only instance 7310 that is having problem while other instances are working fine. Similar case reported for the same instance last month and we have copied the whole kfh_consumer.war from the other instance as recommended by Penril and issue resolved. Please help to check on why the same problem persist. Latest production instances have been placed at \\10.20.8.124\Shared\LOG\25052015_ib_logs\ and the details of the date and time of testing performed by the user as in the attached file.
History
#1
Updated by Zahir Abd Latif over 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Aditya Prathama over 9 years ago
User Restart 7310 Instance and problem resolve. Root Cause have not identify clearly
#3
Updated by Zahir Abd Latif over 9 years ago
- Status changed from Development / Work In Progress to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.