B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

Dear all,

Replied Wahyu as follows:

Dear Pak Wahyu,

We tried to simulate this in development but unable to replicate the issue (screen capture below). Can the user try in at least IE7 (XP SP2/3) or other browser?

Also could you check java version, websphere version, heapsize production vs. UAT (screen capture below)?

Wahyu's feedback and mine:

Dear Pak Wahyu,

Suspected that it is due older java version installed in production environment (v.1.5.0 ppc32) Vs development environment (v.1.6.0 ppc64).

The websphere is also using different version.

It is important to use same environment version between development and production, so each migration can be done smoothly and easier troubleshoot esp when it relates to compatibility and performance.

My first suggestion is to downgrade java first to troubleshoot this loading (performance issue). If the cause is due to backward incompatibility of java, then production env shall be upgraded to follow as the same as dev env version.

Thank you.

On 4 Agt 2015, at 10.29, Antonius Wahyu Kristianto <AWKristianto@bankbii.com> wrote:

Gabby,

Below is the java version

root@DCAPPM2U02:/usr/IBM/WebSphere/AppServer/profiles/AppSrv01/logs/member02>java -version
java version "1.5.0"
Java(TM) 2 Runtime Environment, Standard Edition (build pap32devifx-20141028 (SR16 FP8 ))
IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9 2.3 AIX ppc-32 j9vmap3223ifx-20141021 (JIT enabled)
J9VM - 20141017_217719_bHdSMr
JIT - 20130920_46470ifx2_r8
GC - 20120911_AA)
JCL - 20141028

WAS Version :

root@DCAPPM2U01:/usr/IBM/WebSphere/AppServer/properties/version>cat WAS.product

<!DOCTYPE product SYSTEM "product.dtd">
<product name="IBM WebSphere Application Server Network Deployment">
<id>ND</id>
<version>8.5.0.2</version>
<build-info
date="3/27/13"
level="cf021312.01"/>
</product>

Heapsize Settings:

<jvmEntries xmi:id="JavaVirtualMachine_1372391854667" verboseModeClass="false" verboseModeGarbageCollection="true" verboseModeJNI="false" initialHeapSize="512" maximumHeapSize="4096" runHProf="false" hprofArguments="" debugMode="false" debugArgs="-agentlib:jdwp=transport=dt_socket,server=y,suspend=n,address=7777" genericJvmArguments="-agentpath:/opt/compuware/dynatrace-6.0.0/agent/lib64/libdtagent.so=name=M2U_Application_Server,server=10.220.16.189:9998 -agentlib:getClasses" executableJarFileName="" disableJIT="false">

Regards

Wahyu

Based on latest info given by Wahyu, he is still trying to stimulate the issue in previous development environment (10.226.16.74).

Issue closed in SCP.

I have stripped out the Bean to Bean transfer utils and get bean diff from MSS and use clone() and property list instead.

Toomy also reported:
admin user -> Role : Tidak berubah, User Force Reset : tidak muncul di detail dan setelah di update
admin navigation -> admin menu services maintenance - edit - name input lebih dari 31 karakter muncul validasi javascript tidak boleh lbh dari 31 karakter terus langsung hang (happens only in Chrome)
customer profile -> customer type di page detail ga berubah
Disable RIB User (DISRIBUSER) ga ke tik di detail wkt di update padahal sudah di tik, Pending dan Approval ga di tik tapi di detail malah ke tik. Sewkt disave sudah benar.

Above items have been fixed and attached is the test script.

Thank you.

Dear Zahir,

Kindly ask Pak Wahyu if this loading issue fixes have suited to their expectation, if yes kindly re-close this item again in support portal.

Thank you.

Issue closed in SCP.