Support #5532

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[SCP ID :##2811##] : Termination of TM Bill Payment

Added by Ahmad Hazri almost 9 years ago. Updated almost 9 years ago.

Status:Closed - End of life cycleStart date:October 06, 2015
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BroadVisionSpent time:-
Target version:-

Description

Hi Lizah

Reported by Ashikin.
Kindly verify this issue and assign to SD as usual, thanks:

Dear Penril Support;
Telekom is no longer the KFH billers effective 01/10/2015. User have offline the TM services at BVMC however, file still generated and send to Telekom.

User has then performed in UAT, and below are the test result for both BIB and CIB.

a) Registered Bill Payment
CIB     - Tested ok where Registered TM was not listed in the drop down list
BIB     - Tested failed.  Still Listed the Registered TM in the drop down list and customer can proceed to select and perform bill payment             to TM.
    - However, obtain error page after confirming the trx and account was not debited.
Expected Result for BIB -> Should filter the TM listing under the drop down list.

b) SI Bill Payment
CIB    - Tested failed.  SI trx successful and account debited (principal, SI fee and GST on SI fee)
    - SI trx was reflected at Corus and View SI Transaction History as successful status also.
BIB    - Tested failed.  SI trx was having error status.  Trx not reflected at Corus and View SI Trx History page.
    - Principal and GST on SI Fee are not debited but SI Fee was debited
Expected Result for both CIB & BIB - SI Trx should be unsuccessful

We would appreciate the permanent solution for this since most of the billers are moving forward to use JomPay service
and we foresee there will be termination of our existing billers in the future.

The priority now is to cater for case a-Registered Bill payment for BIB (production) since the filter for CIB is working fine.

History

#1 Updated by Lizahwati Basirun almost 9 years ago

  • Assignee changed from Lizahwati Basirun to Hafizudin MD

Assalam Hafiz,

Kindly assist on this issue.

Thank you.

#2 Updated by Zahir Abd Latif almost 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

Update from Hafiz, Oct 7, 2015 03:23 PM:-

Remove Telekom from bill payment list

login bvmc > Content >select type = IB Payee > kfh > Bill Payment > Utilities > offline TLEKOM

Sql for update si transaction to status deleted

update bib_si set delete_indicator = '0' where current_trnx_id in
(select si.current_trnx_id
from bib_si si inner join bib_bill_payment bp 
on si.current_trnx_id = bp.trnx_id 
where si.trnx_code = 'billpayment' and bp.payee_code='TLEKOM' );

update ib_si set delete_indicator = '0' where current_trnx_id in
(select si.current_trnx_id
from ib_si si inner join ib_bill_payment bp 
on si.current_trnx_id = bp.trnx_id 
where si.trnx_code = 'billpayment' and bp.payee_code='TLEKOM' );

Sql for delete registered bill payment

delete from ib_registered_payee where payee_code='TLEKOM';

delete from bib_registered_payee where payee_code='TLEKOM';

Oct 9, 2015 02:36 PM:-

Hi Ashikin,

We found the bug, why bib still display payee Telekom on payee list at registered bill payment. 
We will provide the fixes later. Meanwhile please use solution that we provide you before.

#3 Updated by Zahir Abd Latif almost 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Update from Hafiz in SCP, Oct 21, 2015 12:00 PM:-

Patches is ready to deploy to STG. Please get patches at below path :-

//10.20.8.35/InternetBanking/Production/20151015_2811_Termination_of_TM_Bill_Payment

#4 Updated by Zahir Abd Latif almost 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

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