Support #5975

[TPMS_Prod058] - Promotion>Registration

Added by Norhaidah Md Dasuki over 8 years ago. Updated about 8 years ago.

Status:Closed - End of life cycleStart date:February 17, 2016
Priority:UrgentDue date:February 19, 2016
Assignee:Norhaidah Md Dasuki% Done:

100%

Category:tpms_prodSpent time:-
Target version:-

Description

Issue: Need to investigate why company failed to register online.
System pop-up error message "An error occurred while submit registration form. Please try again." upon click "Submit" button.
(refer screen shot)

Company: SOON SOON MANUFACTURING & TRADING SDN BHD
Program Type: Trade Fair

Soon Soon.png (52.5 KB) Norhaidah Md Dasuki, February 17, 2016 12:11

TPMS - Prod_Issue Log ID 058.docx (90.4 KB) Norhaidah Md Dasuki, February 17, 2016 17:44

Support#5975_Test Result -TPMS_Prod058.docx (524 KB) Siti Norahayu Mohd Desa , March 01, 2016 17:45

History

#1 Updated by Najmi Pasarudin over 8 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 50

Finding:
Page timeout may cause session invalid for form submit.

Solution:
Update timeout to 1 hour and add timeout popup.

#2 Updated by Norhaidah Md Dasuki over 8 years ago

  • File TPMS - Prod_Issue Log ID 058.docx added
  • Subject changed from [TPMS_Prodxxx] - Promotion>Registration to [TPMS_Prod058] - Promotion>Registration
  • Due date changed from February 18, 2016 to February 17, 2016
  • Priority changed from High to Urgent

#3 Updated by Norhaidah Md Dasuki over 8 years ago

  • Due date changed from February 17, 2016 to February 19, 2016
  • Assignee changed from Najmi Pasarudin to Aditya Prathama

Adit,
Kindly assist to fix the time error message.

#4 Updated by Aditya Prathama over 8 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Aditya Prathama to Siti Norahayu Mohd Desa

Finding: there is no feature for detecting session timeout on the system

Solution: add timeout popup currently set for 1 hours

#5 Updated by Siti Norahayu Mohd Desa over 8 years ago

  • File Support#5975_Test Result -TPMS_Prod058.docx added
  • Status changed from Internal Testing to User Acceptance Test
  • Assignee changed from Siti Norahayu Mohd Desa to Norhaidah Md Dasuki
  • % Done changed from 50 to 100

Hi Kak Haida,

Issue tested by Aishah. Please find test result as per attached.

#6 Updated by Norhaidah Md Dasuki over 8 years ago

  • Status changed from User Acceptance Test to Pending Customer Feedback

1/3/16 - Send for User Retest

#7 Updated by Norhaidah Md Dasuki over 8 years ago

  • Status changed from Pending Customer Feedback to User Acceptance Test

#8 Updated by Norhaidah Md Dasuki about 8 years ago

31/05/2016 [Azliza] - To closed
Migration ver031 (31/5/2016)

#9 Updated by Norhaidah Md Dasuki about 8 years ago

  • Status changed from User Acceptance Test to Closed - End of life cycle

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