Support #6038
[SCP ID :##3006##] : RIB Transaction Inquiry - Service Unavailable.
Status: | Closed - End of life cycle | Start date: | March 07, 2016 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | IBAM | Spent time: | 2.00 hours | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to fix below issue, service unavailable when click RIB Transaction Inquiry navigation in IBAM.
History
#1 Updated by Ngoh Chee Ping over 8 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2 Updated by Ngoh Chee Ping over 8 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
- % Done changed from 0 to 100
Root Cause
This issue happened because RIB not yet migrate SI into production. Therefore, one of the field will be NULL when customer make any transfer or payment.
Solution:
Run the query below:
*UPDATE IB_USER_TRANSACTION_HISTORY SET SI_FLAG=1;
ALTER TABLE IB_USER_TRANSACTION_HISTORY
ADD CONSTRAINT DF_SIFLAG DEFAULT 1 FOR SI_FLAG;*
#3 Updated by Zahir Abd Latif over 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.