Activity

From February 09, 2016 to March 09, 2016

March 09, 2016

10:16 Support #5971 (Closed - End of life cycle): [SCP ID :##2974##] : Transaction History: IBG Charges...
Issue closed in SCP. Zahir Abd Latif
10:15 Support #6010 (Closed - End of life cycle): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAV...
Issue closed in SCP. Zahir Abd Latif
10:11 Support #6037 (Closed - End of life cycle): [SCP ID :##3005##] : Not able to create user for new ...
Issue closed in SCP. Zahir Abd Latif
10:11 Support #6038 (Closed - End of life cycle): [SCP ID :##3006##] : RIB Transaction Inquiry - Servic...
Issue closed in SCP. Zahir Abd Latif

March 08, 2016

12:11 Support #6008: [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT AT BIB.
Dear Jeng Wei,
Have some issue after deploying the new fixes.
Kindly check. Error log sent in email.
Thanks.
 Yap Kah Yan
10:04 Support #5971 (Pending Customer Feedback): [SCP ID :##2974##] : Transaction History: IBG Charges ...
Fixes deployed during migration for CMS SI (5/3/2016) Yap Kah Yan

March 07, 2016

11:56 Support #6038 (Pending Customer Feedback): [SCP ID :##3006##] : RIB Transaction Inquiry - Service...
Root Cause
This issue happened because RIB not yet migrate SI into production. Therefore, one of the field will be N... Ngoh Chee Ping
11:26 Support #6029 (Pending Customer Feedback): [SCP ID :##3001##] : Jompay Transaction Description sh...
Update from Kah Yan, Mar 3, 2016 03:34 PM:-... Zahir Abd Latif
11:20 Support #6038 (Development / Work In Progress): [SCP ID :##3006##] : RIB Transaction Inquiry - Se...
Ngoh Chee Ping
11:17 Support #6037 (Pending Customer Feedback): [SCP ID :##3005##] : Not able to create user for new B...
This issue happen because the roles checking not correct. Already provide class files to Illah to fix this problem. Ngoh Chee Ping
10:23 Support #6038 (Closed - End of life cycle): [SCP ID :##3006##] : RIB Transaction Inquiry - Servic...
Hi,
Kindly attend below request:
Please help to fix below issue, service unavailable when click RIB Transaction I... Zahir Abd Latif
09:58 Support #6037 (Closed - End of life cycle): [SCP ID :##3005##] : Not able to create user for new ...
Hi,
Kindly attend below request:
Please help to fix below issue:
'Account number is required' prompt when crea... Zahir Abd Latif

March 04, 2016

15:34 Support #5942 (Closed - End of life cycle): [SCP ID :##2955##] : Request TAC - Session Expired
Issue closed in SCP.
Will reopen this issue if problem persist. Zahir Abd Latif

March 03, 2016

15:16 Support #6029 (Closed - End of life cycle): [SCP ID :##3001##] : Jompay Transaction Description s...
Hi,
Kindly attend below request:
Currently Jompay transaction description was shown in wrong table row in Transac... Zahir Abd Latif

February 29, 2016

17:19 Support #5942: [SCP ID :##2955##] : Request TAC - Session Expired
Already provide the new WAR file to fix the transfer limit null problem. Now pending illah to perform testing. Ngoh Chee Ping
14:57 Support #6010: [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAVOURITE FUND TRANSFER.
script executed in production. Pending user/customer to retest Yap Kah Yan
14:40 Support #5971: [SCP ID :##2974##] : Transaction History: IBG Charges display twice.
Dear Zahir,
Pending data from production to test.
Fixes already provided by Chee Ping Yap Kah Yan
14:36 Support #5942 (Pending Customer Feedback): [SCP ID :##2955##] : Request TAC - Session Expired
Dear Zahir / Chee Ping,
This issue is pending user feedback. We have run the script to set NULL to 0.
Thanks. Yap Kah Yan
14:36 Support #6008: [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT AT BIB.
Issue No 1 already done and migrated to production. For issue no 2 still under testing by Jeng Wei. Ngoh Chee Ping
14:33 Support #5942: [SCP ID :##2955##] : Request TAC - Session Expired
Zahir
This issue happen because of the customer transfer limit become null after update transfer limit in RIB. Wil... Ngoh Chee Ping
14:29 Support #6008 (Development / Work In Progress): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAY...
Dear Chee Ping,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Th... Zahir Abd Latif
14:28 Support #5974: [SCP ID :##2976##] : Hibah for date 31/12/2015 not display at Transaction History.
Dear Kah Yan,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif
14:26 Support #5971 (Development / Work In Progress): [SCP ID :##2974##] : Transaction History: IBG Cha...
Dear Kah Yan,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif
14:25 Support #5942 (Development / Work In Progress): [SCP ID :##2955##] : Request TAC - Session Expired
Dear Kah Yan,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif

February 26, 2016

11:25 Support #6010 (Pending Customer Feedback): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAVO...
Increase PAYMENT_TYPE length in BIB_INTERBANK_ACCOUNTS.
Please test the script in SIT and UAT before migrating to PR... Yap Kah Yan
10:54 Support #6010 (Closed - End of life cycle): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAV...
Hi,
Kindly attend below request:
The initiator claimed that she unable to add favorite for Interbank Fund Transfe... Zahir Abd Latif

February 25, 2016

15:29 Support #6008 (Closed - End of life cycle): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT...
Hi,
Kindly attend below request:
1. There are notransaction types under IBAM > BIB User Inquiry especially Zak... Zahir Abd Latif

February 17, 2016

08:59 Support #5974 (Closed - End of life cycle): [SCP ID :##2976##] : Hibah for date 31/12/2015 not di...
Hi,
Kindly attend below request:
We have received complaint from customer that Hibah for date 31/12/2015 was not ... Zahir Abd Latif

February 16, 2016

16:07 Support #5971 (Closed - End of life cycle): [SCP ID :##2974##] : Transaction History: IBG Charges...
Hi,
Kindly attend below request:
Please help to check and fix below issue:
IBG charges display twice at Transa... Zahir Abd Latif
09:05 Support #5946 (Closed - End of life cycle): [SCP ID :##2960##] : BILL PAYMENT ERROR (SESSION EXPI...
Update from Norazlilah, Feb 15, 2016 08:16 PM:-... Zahir Abd Latif
09:03 Support #5940 (Closed - End of life cycle): [SCP ID :##2953##] : AGRONet Session Expired.
Issue closed in SCP. Zahir Abd Latif
09:01 Support #5944 (Closed - End of life cycle): [SCP ID :##2959##] : Audit Findings - IBAM accessible...
Issue closed in SCP. Zahir Abd Latif
09:00 Support #5910 (Closed - End of life cycle): [SCP ID :##2930##] : BIB customer got session expired...
Issue closed in SCP. Zahir Abd Latif

February 15, 2016

10:58 Support #5946: [SCP ID :##2960##] : BILL PAYMENT ERROR (SESSION EXPIRED).
Possible session is null, cannot access navigation.
23-svr 2
[1/22/16 14:30:17:951 SGT] 000001f7 SystemErr R ... Yap Kah Yan
10:26 Support #5940 (Pending Customer Feedback): [SCP ID :##2953##] : AGRONet Session Expired.
Update from Kah Yan, Jan 22, 2016 02:32 PM:-
Dear Ilah,
From the logs in IBAPPSVR2, we found some deadlock erro... Zahir Abd Latif
10:20 Support #5946: [SCP ID :##2960##] : BILL PAYMENT ERROR (SESSION EXPIRED).
Dear Kah Yan,
Any update regarding this issue?
Thanks. Zahir Abd Latif
 

Also available in: Atom